Assistant Banquets Manager - Sheraton Johor Bahru at Marriott International

The Assistant Banquets Manager is responsible for leading banquet staff and assisting in the execution of events according to established requirements and standards. This entry-level management position plays a crucial role in ensuring high-quality service and effective team development within the hospitality environment.

The Assistant Banquets Manager at Sheraton Johor Bahru oversees daily banquet operations, managing staff and resources to deliver exceptional event experiences. This role involves direct interaction with guests and team members, fostering a collaborative and service-oriented atmosphere.

Key Responsibilities:

• Lead banquet staff to ensure smooth execution of events.
• Manage departmental operations and maintain inventory levels.
• Support team development through training and mentoring.
• Handle customer interactions and address feedback effectively.
• Participate in hiring and training of banquet staff.
• Schedule staff to meet service standards and optimize profits.
• Enforce sanitation standards and ensure compliance with policies.