Assistant Banquets Manager – Marriott International
Role Summary
The Assistant Banquets Manager is responsible for leading banquet staff and assisting in the execution of events according to established requirements and standards. This entry-level management position plays a crucial role in ensuring high-quality service and effective team development within the hospitality environment.
Job Description
The Assistant Banquets Manager at Sheraton Johor Bahru oversees daily banquet operations, managing staff and resources to deliver exceptional event experiences. This role involves direct interaction with guests and team members, fostering a collaborative and service-oriented atmosphere.
Key Responsibilities:
- Lead banquet staff to ensure smooth execution of events.
- Manage departmental operations and maintain inventory levels.
- Support team development through training and mentoring.
- Handle customer interactions and address feedback effectively.
- Participate in hiring and training of banquet staff.
- Schedule staff to meet service standards and optimize profits.
- Enforce sanitation standards and ensure compliance with policies.
Job Requirements
High school diploma or GED.
2 years experience in event management, food and beverage, or a related professional area.
Strong customer service skills.
Knowledge of food and wine pairings.
Ability to manage departmental inventories and assets.
Quick Info
Company
Marriott International
Location
Johor
Salary
—
Skills Required
6 skills
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Required Skills
Event Management
Customer Service
Team Leadership
Inventory Management
Sanitation Standards
Communication
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