
The Guest Experience Supervisor will lead the guest experience team at Marriott International, ensuring exceptional service delivery and guest satisfaction. This role requires strong leadership and communication skills to foster a positive guest experience.
As a Guest Experience Supervisor at Marriott International, you will play a pivotal role in ensuring that our guests receive exceptional service throughout their stay. You will be responsible for overseeing the guest experience team, ensuring that all guest interactions are positive and memorable. Your leadership will help foster a culture of hospitality and excellence within the team, driving high levels of guest satisfaction.
In this role, you will also collaborate with various departments to ensure seamless operations and address any guest concerns effectively. You will be instrumental in implementing service standards and training programs that enhance the overall guest experience. Your ability to lead by example and motivate your team will be key to achieving our service goals.
Proven experience in a supervisory role within the hospitality industry
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Ability to handle guest complaints and feedback professionally
Familiarity with hotel operations and service standards
Marriott International has not disclosed the salary for this role. Guest Experience Supervisor - AYS positions typically pay RM800–RM5,500 per month, based on the 61 comparable vacancies currently listed on SuperJobs.
This Guest Experience Supervisor - AYS position is based in Malaysia. This role is fully on-site.
Marriott International is looking for Proven experience in a supervisory role within the hospitality industry; Strong leadership and team management skills; Excellent communication and interpersonal abilities.
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-29.
Company
Marriott International
Location
Not specified
Salary
Undisclosed
Skills Required
5 skills
Click to submit your application
Marriott International has not disclosed the salary for this role. Guest Experience Supervisor - AYS positions typically pay RM800–RM5,500 per month, based on the 61 comparable vacancies currently listed on SuperJobs.
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