Assistant Chief Concierge at Marriott International - Kuala Lumpur
Role Summary
The Assistant Chief Concierge is responsible for supporting all aspects of Concierge functions according to hotel standards. This role plays a crucial part in ensuring a unique and personal stay for guests by maintaining a concierge service philosophy and effectively communicating guest needs.
Job Description
In this role, you will assist in the daily operations of the concierge team, ensuring that guests receive exceptional service and support. You will work closely with management and staff to create a welcoming environment that enhances the guest experience.
Key Responsibilities:
- Support all aspects of Concierge functions according to hotel standards.
- Assist in guest acknowledgment and service to enhance their experience.
- Guide and support the concierge team to meet customer satisfaction goals.
- Coordinate day-to-day operations and prioritize tasks effectively.
- Provide recommendations and arrangements for local attractions and services.
- Respond to emergency situations and maintain awareness of hotel operations.
- Foster cooperative relationships among team members and guests.
- Handle guest problems and complaints professionally.
- Communicate updates and participate in team meetings.
Job Requirements
High school diploma or GED with 2 years experience in guest services, front desk, or a related area, or a 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration or a related field.
Ability to coordinate day-to-day operations and prioritize tasks.
Strong interpersonal skills to foster cooperative relationships.
Good communication skills to provide updates and participate in meetings.
Commitment to providing exceptional customer service.
Quick Info
Company
Marriott International
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
6 skills
Click to submit your application
Required Skills
Customer Service
Team Leadership
Communication
Problem Solving
Time Management
Interpersonal Skills
Assistant Chief Concierge Salary at Marriott International
Marriott International has not disclosed the salary for this role. Assistant Chief Concierge positions in Kuala Lumpur typically pay RM700–RM5,000 per month, based on the 34 comparable vacancies currently listed on SuperJobs.
How to Apply for This Assistant Chief Concierge Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Marriott International asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-17, so apply early.
Assistant Chief Concierge - Frequently Asked Questions
What is the salary for a Assistant Chief Concierge at Marriott International in Kuala Lumpur?
Marriott International has not disclosed the salary for this role. Assistant Chief Concierge positions in Kuala Lumpur typically pay RM700–RM5,000 per month, based on the 34 comparable vacancies currently listed on SuperJobs.
Where is this Assistant Chief Concierge job located?
This Assistant Chief Concierge position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this Assistant Chief Concierge role?
Marriott International is looking for High school diploma or GED with 2 years experience in guest services, front desk, or a related area, or a 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration or a related field.; Ability to coordinate day-to-day operations and prioritize tasks.; Strong interpersonal skills to foster cooperative relationships..
How do I apply for this Assistant Chief Concierge job at Marriott International?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-17.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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