ASSISTANT, CUSTOMER SERVICE at KPJ Healthcare - Kuala Lumpur
Role Summary
The Assistant, Customer Service is responsible for efficiently handling daily customer and hospital requests. This role plays a crucial part in ensuring customer satisfaction and operational efficiency within KPJ Healthcare.
Job Description
In this position, you will engage with customers and KPJ hospitals to facilitate order fulfillment and address inquiries. You will work in a dynamic environment that prioritizes professionalism and effective communication.
Key Responsibilities:
- Liaise with KPJ hospitals to coordinate customer requests.
- Process purchase orders accurately and in a timely manner.
- Maintain documentation for audit purposes.
- Monitor outstanding orders and follow up with customers.
- Attend to customer inquiries and provide solutions.
- Ensure compliance with company policies and procedures.
- Build and maintain strong relationships with staff at all levels.
Job Requirements
Minimum SPM / Diploma in Business Administration, Customer Service, or related field.
Minimum 2 years of experience in customer service, administrative, or order processing roles.
Flexible and possess good communication skills.
High discipline, cooperative, responsible, and reliable.
Analytical and data-driven; able to manage KPIs and performance metrics.
Quick Info
Company
KPJ Healthcare
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
7 skills
Click to submit your application
Required Skills
Customer Service
Communication
Order Processing
Documentation Management
Relationship Building
Problem Solving
Time Management
ASSISTANT, CUSTOMER SERVICE Salary at KPJ Healthcare
KPJ Healthcare has not disclosed the salary for this role. ASSISTANT, CUSTOMER SERVICE positions in Kuala Lumpur typically pay RM800–RM6,000 per month, based on the 35 comparable vacancies currently listed on SuperJobs.
How to Apply for This ASSISTANT, CUSTOMER SERVICE Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions KPJ Healthcare asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-15, so apply early.
ASSISTANT, CUSTOMER SERVICE - Frequently Asked Questions
What is the salary for a ASSISTANT, CUSTOMER SERVICE at KPJ Healthcare in Kuala Lumpur?
KPJ Healthcare has not disclosed the salary for this role. ASSISTANT, CUSTOMER SERVICE positions in Kuala Lumpur typically pay RM800–RM6,000 per month, based on the 35 comparable vacancies currently listed on SuperJobs.
Where is this ASSISTANT, CUSTOMER SERVICE job located?
This ASSISTANT, CUSTOMER SERVICE position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this ASSISTANT, CUSTOMER SERVICE role?
KPJ Healthcare is looking for Minimum SPM / Diploma in Business Administration, Customer Service, or related field.; Minimum 2 years of experience in customer service, administrative, or order processing roles.; Flexible and possess good communication skills..
How do I apply for this ASSISTANT, CUSTOMER SERVICE job at KPJ Healthcare?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-15.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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