Assistant Executive Housekeeper – Marriott International
Role Summary
The Assistant Executive Housekeeper is responsible for overseeing the daily operations of housekeeping and related areas. This role plays a crucial part in ensuring cleanliness and maintenance standards are met, contributing to guest and employee satisfaction.
Job Description
The Assistant Executive Housekeeper works closely with the housekeeping team to manage daily operations, ensuring that all areas of the hotel are maintained to the highest standards. This position involves conducting inspections, managing staff performance, and supporting overall departmental goals.
Key Responsibilities:
- Assist in managing daily housekeeping operations.
- Conduct inspections of guest rooms and public areas for cleanliness.
- Supervise cleaning schedules and staff performance.
- Address and resolve guest complaints and issues.
- Monitor departmental expenses and budget adherence.
- Support employee training and orientation programs.
- Ensure compliance with property policies and procedures.
- Foster a positive work environment and team collaboration.
Job Requirements
High school diploma or GED with 1 year of experience in housekeeping or a related area, or a 2-year degree in Hotel and Restaurant Management or related field.
Strong communication skills.
Ability to manage housekeeping operations effectively.
Experience in handling guest complaints and providing excellent customer service.
Familiarity with departmental controllable expenses and financial goals.
Quick Info
Company
Marriott International
Location
Selangor
Salary
—
Skills Required
6 skills
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Required Skills
Housekeeping Management
Customer Service
Team Leadership
Communication
Problem Solving
Budget Management
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