Assistant Executive Housekeeper – Marriott International
Marriott International
Hospitality
Role Summary
The Assistant Executive Housekeeper supports daily housekeeping operations including cleanliness, maintenance, and inspection of various areas. The role involves supervising staff, managing budgets and supplies, and contributing to guest and employee satisfaction.
Job Description
The Assistant Executive Housekeeper assists in overseeing the daily operations of housekeeping, recreation/health club, and laundry if applicable. This role involves working with employees to ensure cleanliness and maintenance of guestrooms, public spaces, and employee areas, completing inspections, and holding staff accountable for corrective actions. The position supports guest and employee satisfaction while maintaining the operating budget, and assists in managing housekeeping operations, departmental costs, customer service, and human resources activities.
Job Requirements
High school diploma or GED with 1 year of experience in housekeeping or a related professional area, or a 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major with no work experience required.
Ability to assist in managing housekeeping operations including communication of guest room status and supervision of cleaning schedules.
Capability to participate in managing departmental controllable expenses and understanding financial goals.
Skills to respond to and handle guest problems and complaints and to empower employees to provide excellent customer service.
Ability to participate in human resources activities such as staffing supervision, employee training, performance appraisal, and discipline procedures.
Strong communication skills to ensure employees understand expectations and property policies.
Capacity to support employee orientation and training programs.
Quick Info
Company
Marriott International
Location
Selangor
Salary
Undisclosed
Skills Required
8 skills
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Required Skills
Housekeeping Operations
Customer Service
Staff Supervision
Employee Training
Budget Management
Complaint Resolution
Communication Skills
Human Resources Management
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