Assistant Executive Housekeeper – Marriott International
Marriott International
Hospitality
Role Summary
The Assistant Executive Housekeeper at Sheraton Kota Kinabalu supports the management of housekeeping and related departmental operations, focusing on cleanliness, maintenance, and guest satisfaction. The role includes overseeing daily activities, conducting inspections, managing budgets, and assisting with human resources tasks.
Job Description
The Assistant Executive Housekeeper at Sheraton Kota Kinabalu assists in overseeing daily shift operations of Housekeeping, Recreation/Health Club, and Laundry if applicable. The role involves working with employees to ensure cleanliness and maintenance of guestrooms, public spaces, and employee areas, completing inspections, and ensuring guest and employee satisfaction while managing operating budgets.
Job Requirements
High school diploma or GED with 1 year experience in housekeeping or related field, or a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major with no work experience required.
Ability to assist in managing housekeeping operations including communication of guest room status, inventory control, supervision of daily operations, and compliance with policies and procedures.
Skills to support inspection programs and communicate maintenance needs effectively.
Capability to help manage departmental costs and understand budgeting, operating statements, and payroll reports.
Competence in responding to guest complaints and striving to improve service performance.
Ability to participate in human resources activities such as accident investigations, staffing supervision, disciplinary procedures, training, performance appraisal, hiring, and orientation.
Strong commitment to providing excellent customer service and fostering a positive work environment.
Quick Info
Company
Marriott International
Location
Sabah
Salary
Undisclosed
Skills Required
8 skills
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Required Skills
Housekeeping Management
Inventory Control
Inspection And Quality Assurance
Budget Management
Guest Relations
Human Resources Management
Communication
Customer Service Excellence
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