Assistant Loyalty Manager at Marriott International - Kuala Lumpur
Role Summary
The Assistant Loyalty Manager is responsible for ensuring a seamless guest check-in experience and managing loyalty program information. This role plays a crucial part in enhancing guest satisfaction and supporting the overall operations of the hotel.
Job Description
In this role, you will engage with guests during check-in, verify their identities, and manage room assignments while ensuring accurate account setups. You will also handle loyalty program entries, secure payments, and assist in training staff to maintain high service standards.
Key Responsibilities:
- Process guest check-ins by verifying identities and payment methods.
- Assign rooms and issue room keys while ensuring accurate account setup.
- Enter loyalty program information and manage billing procedures.
- Compile daily reports and handle cashier and closing procedures.
- Accommodate guest requests and communicate effectively with relevant staff.
- Train and motivate employees to maintain positive working relationships.
- Adhere to company policies, quality standards, safety protocols, and security measures.
Job Requirements
High school diploma or G.E.D. equivalent.
At least 1 year of related work experience.
At least 1 year of supervisory experience.
Strong communication skills to interact professionally with guests.
Ability to follow company policies and procedures.
Quick Info
Company
Marriott International
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
6 skills
Click to submit your application
Required Skills
Guest Service
Communication
Team Leadership
Problem Solving
Time Management
Computer Proficiency
Assistant Loyalty Manager Salary at Marriott International
Marriott International has not disclosed the salary for this role. Assistant Loyalty Manager positions in Kuala Lumpur typically pay RM700–RM5,000 per month, based on the 34 comparable vacancies currently listed on SuperJobs.
How to Apply for This Assistant Loyalty Manager Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Marriott International asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-14, so apply early.
Assistant Loyalty Manager - Frequently Asked Questions
What is the salary for a Assistant Loyalty Manager at Marriott International in Kuala Lumpur?
Marriott International has not disclosed the salary for this role. Assistant Loyalty Manager positions in Kuala Lumpur typically pay RM700–RM5,000 per month, based on the 34 comparable vacancies currently listed on SuperJobs.
Where is this Assistant Loyalty Manager job located?
This Assistant Loyalty Manager position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this Assistant Loyalty Manager role?
Marriott International is looking for High school diploma or G.E.D. equivalent.; At least 1 year of related work experience.; At least 1 year of supervisory experience..
How do I apply for this Assistant Loyalty Manager job at Marriott International?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-14.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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