Assistant Manager/Manager Campaign & Client Success (Media & Creators) – Hepmil Malaysia Sdn Bhd
Hepmil Malaysia Sdn Bhd
Media and Marketing
Role Summary
The Client Success Manager at Hepmil Malaysia manages key relationships with clients, agency partners, social platforms, and creators to support business growth. This role involves overseeing client campaigns, creative development, budget management, and serving as the primary contact for creators, with potential leadership responsibilities over a team of Account Executives.
Job Description
The Client Success Manager at Hepmil Malaysia is responsible for managing key relationships with clients, agency partners, social platforms, and Hepmil creators to drive business growth in Malaysia. This role involves creating proposals for client campaigns, overseeing creative development and video production, managing campaign budgets and profitability, and serving as the primary contact for HCN creators. The position offers opportunities to lead a team of Account Executives and requires a self-initiated approach to continuous improvement.
Job Requirements
At least 4-7 years of experience in Accounts Servicing and Campaign Management.
Strong understanding and interest in advertising and media industry, consumer trends on social media.
Strong understanding of social media platforms, especially TikTok.
Passionate about new media and digital content, with strong interest in social media content creation.
Strong presentation, interpersonal, organisational and business-judgement skills.
An appetite for changes, empathetic and proactive.
Strong negotiation skills and interpersonal skills and comfortable with client facing role.
Able to manage tight deadlines with strong project management skills.
Quick Info
Company
Hepmil Malaysia Sdn Bhd
Location
Selangor
Salary
Undisclosed
Skills Required
10 skills
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Required Skills
Client Services
Account Management
Project Coordination
Proposal Writing
Budget Management
Creative Direction
Team Leadership
Problem Solving
Market Trend
Digital Marketing
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