Assistant Sales Manager – Marriott International
Marriott International
Hospitality
Role Summary
The Assistant Sales Manager supports sales activities focused on building long-term customer relationships and achieving personal sales goals in a hotel environment. The role involves managing sales operations, collaborating with sales channels, and providing customer service to ensure timely service delivery.
Job Description
The Assistant Sales Manager assists with soliciting and handling sales opportunities and ensures proper and timely turnover for service delivery. The role supports day-to-day sales activities with a focus on building long-term, value-based customer relationships and achieving personal sales goals. It involves collaboration with off-property sales channels, building customer relationships, participating in sales calls, managing sales operations, understanding the market and target customers, and providing exceptional customer service.
Job Requirements
Ability to build and strengthen relationships with existing and new customers.
Experience or education in Business Administration, Marketing, Hotel and Restaurant Management, or a related field.
Understanding of market trends and target customer information to maximize revenue.
Ability to support operational aspects of booked business, including proposal generation and contract writing.
Customer service skills that drive customer loyalty and uphold company service standards.
Ability to work collaboratively with sales channels and internal/external stakeholders.
Capable of participating in sales calls and supporting sales team activities.
Basic knowledge of competitors, economic trends, and supply and demand relevant to the market.
Skills to manage and develop relationships within the community and key stakeholders.
Ability to obtain and act on guest feedback regarding product quality and service levels.
Quick Info
Company
Marriott International
Location
Kedah
Salary
Undisclosed
Skills Required
8 skills
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Required Skills
Sales Management
Customer Relationship Management
Market Analysis
Proposal And Contract Writing
Customer Service
Stakeholder Collaboration
Sales Operations
Communication Skills
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