Assistant Venue Manager – Marriott International
Role Summary
The Assistant Venue Manager is responsible for supporting the management of restaurant operations at Sheraton Johor Bahru. This role plays a crucial part in enhancing guest and employee satisfaction through effective training and performance management.
Job Description
The Assistant Venue Manager engages in daily supervision of restaurant operations, including Restaurants/Bars and Room Service, ensuring a smooth workflow during busy meal times. This position requires collaboration with team members to maintain high standards of service and sanitation.
Key Responsibilities:
- Assist in managing restaurant teams and addressing employee inquiries.
- Monitor and provide feedback on employee performance.
- Supervise daily shift operations in the absence of higher management.
- Communicate departmental goals clearly and participate in meetings.
- Ensure compliance with restaurant policies and legal requirements for alcohol service.
- Manage budget goals and perform diverse restaurant duties as necessary.
- Provide exceptional customer service and handle guest complaints effectively.
Job Requirements
High school diploma or GED with 4 years of experience in food and beverage, culinary, or related professional area, OR a 2-year degree in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major with 2 years of experience in the same areas.
Ability to assist in managing restaurant teams.
Experience in supervising daily shift operations.
Skills to communicate clearly about departmental goals.
Competence in managing budget goals.
Quick Info
Company
Marriott International
Location
Johor
Salary
Undisclosed
Skills Required
6 skills
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Required Skills
Team Management
Customer Service
Performance Monitoring
Communication
Budget Management
Problem Solving
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