Assistant Venue Manager – Marriott International
Role Summary
The Assistant Venue Manager at Sheraton Johor Bahru assists in managing restaurant operations across Restaurants, Bars, and Room Service. The role involves supervising daily activities, supporting staff, and focusing on enhancing guest and employee satisfaction within the venue.
Job Description
The Assistant Venue Manager at Sheraton Johor Bahru supports the management of restaurant operations including Restaurants/Bars and Room Service. This role involves assisting in daily supervision, menu planning, maintaining sanitation standards, and supporting servers and hosts during busy meal times. A focus on improving guest and employee satisfaction through training and performance management is also key to the position.
Job Requirements
High school diploma or GED with 4 years experience in food and beverage, culinary, or related professional area, OR a 2-year degree in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major with 2 years experience in the same areas.
Ability to assist in managing restaurant teams and handling employee questions and concerns.
Capability to monitor and provide feedback on employee performance.
Experience in supervising daily shift operations and restaurant areas in absence of higher management.
Skills to communicate clearly about departmental goals and participate in meetings.
Ability to ensure compliance with restaurant policies, equipment, uniform standards, and legal requirements for alcohol service.
Competence in managing budget goals and performing diverse restaurant duties as necessary.
Capacity to provide exceptional customer service, interact with guests for feedback, and handle guest complaints.
Experience in supervising staffing levels to meet service and financial objectives.
Capability to conduct human resource activities including training, coaching, and counseling employees.
Skills in problem analysis and providing solutions.
Ability to assist servers and hosts during peak times.
Quick Info
Company
Marriott International
Location
Johor
Salary
Undisclosed
Skills Required
8 skills
Click to submit your application
Required Skills
Restaurant Operations Management
Staff Supervision
Menu Planning
Sanitation Standards Compliance
Customer Service
Employee Training And Development
Performance Management
Budget Management
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances