Assistant Venue Manager – Marriott International
Role Summary
The Assistant Venue Manager is responsible for assisting in the daily supervision of restaurant operations. This role plays a crucial part in enhancing guest and employee satisfaction while ensuring operational excellence in a dynamic hospitality environment.
Job Description
The Assistant Venue Manager at Sheraton Kota Kinabalu engages in the daily management of restaurant operations, including overseeing restaurants, bars, and room service. This position requires collaboration with kitchen and dining teams to maintain high standards of service and sanitation.
Key Responsibilities:
- Assist in supervising daily shift operations and restaurant areas.
- Support kitchen and dining team activities to ensure smooth operations.
- Maintain sanitation standards and compliance with local laws regarding alcohol service.
- Handle employee performance feedback and training initiatives.
- Manage operational standards to meet budget goals.
- Strive to improve guest and employee satisfaction.
- Interact with guests to address problems or complaints effectively.
Job Requirements
High school diploma or GED with 4 years of experience in food and beverage, culinary, or related area; OR a 2-year degree in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major with 2 years of related experience.
Ability to handle employee questions and concerns.
Experience in conducting employee coaching and counseling.
Competence in ensuring compliance with restaurant policies and standards.
Strong customer service skills to interact with guests.
Quick Info
Company
Marriott International
Location
Sabah
Salary
—
Skills Required
6 skills
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Required Skills
Leadership
Communication
Customer Service
Problem Solving
Team Collaboration
Time Management
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