AYS Supervisor – Marriott International
Role Summary
The AYS Supervisor is responsible for processing all guest check-ins and managing payment methods. This role plays a crucial part in ensuring a seamless guest experience and maintaining compliance with accounting and safety procedures.
Job Description
In this role, the AYS Supervisor will oversee daily operations related to guest check-ins and room assignments, ensuring accuracy and efficiency in all transactions. The work environment is dynamic, requiring strong communication and teamwork to meet guest needs and uphold quality standards.
Key Responsibilities:
- Process all guest check-ins and verify guest identity.
- Manage payment methods and assign rooms to guests.
- Ensure accurate guest accounts and enter loyalty program information.
- Secure payments and compile daily reports.
- Balance receipts and ensure compliance with accounting procedures.
- Assist management in training and coaching employees.
- Maintain positive work relationships and support team goals.
- Welcome guests and address service needs professionally.
Job Requirements
High school diploma or G.E.D. equivalent.
At least 1 year of related work experience.
At least 1 year of supervisory experience.
Ability to follow company policies and procedures.
Capability to maintain confidentiality of proprietary information.
Quick Info
Company
Marriott International
Location
Putrajaya
Salary
—
Skills Required
6 skills
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Required Skills
Communication
Teamwork
Problem-Solving
Attention To Detail
Customer Service
Time Management
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