Banquet Manager – Marriott International
Marriott International
Hospitality
Role Summary
The Banquet Manager at Sheraton Kota Kinabalu leads the banquet team to deliver high-quality service while managing operational and financial aspects of banquet events. This role involves coordinating event success through effective communication, staff management, and adherence to established standards and policies.
Job Description
The Banquet Manager at Sheraton Kota Kinabalu is responsible for directing and motivating the banquet team while personally providing high-quality service according to established requirements and standards. This role includes monitoring and controlling financial and administrative aspects such as asset protection and ensuring clear, concise communication with all parties involved in event success. The manager identifies training opportunities, plans strategies to achieve goals, manages banquet operations including supply needs, staffing, and liquor cost control, and actively participates in servicing events.
Job Requirements
High school diploma or GED.
Minimum of 2 years experience in event management, food and beverage, or a related professional area.
Ability to manage banquet operations and adhere to policies, standards, and sanitation levels.
Skills to schedule staff and manage inventories and equipment.
Capability to lead and delegate tasks, conduct meetings, and develop professional knowledge in food, wine, and current event trends.
Strong customer service skills including handling feedback, complaints, and empowering employees.
Experience in human resource activities such as safety training, employee feedback, staff progress monitoring, and corrective action plan implementation.
Excellent communication skills and ability to collaborate with kitchen staff and other departments.
Quick Info
Company
Marriott International
Location
Sabah
Salary
Undisclosed
Skills Required
8 skills
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Required Skills
Banquet Management
Event Management
Staff Scheduling
Inventory Management
Cost Control
Customer Service
Team Leadership
Communication Skills
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