Banquet Manager – Marriott International

The Banquet Manager is responsible for directing and motivating the banquet team while ensuring high-quality service. This role plays a crucial part in the success of events by managing operations, training staff, and maintaining communication with all stakeholders.

The Banquet Manager at Sheraton Kota Kinabalu oversees the daily operations of banquet services, ensuring that events run smoothly and meet the established standards. This position requires a proactive approach to managing staff and resources to deliver exceptional guest experiences.

Key Responsibilities:

• Direct and motivate the banquet team to achieve high service standards.
• Monitor and control financial aspects, including asset protection and cost management.
• Identify training opportunities and develop strategies to enhance team performance.
• Manage banquet operations, including supply needs and staffing requirements.
• Actively participate in servicing events to ensure guest satisfaction.
• Ensure clear communication with all parties involved in event planning and execution.
• Conduct meetings to delegate tasks and share updates with the team.