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Banquet Supervisor – Marriott International

Marriott International
Kuala Lumpur
Salary: Undisclosed

Role Summary

The Banquet Supervisor leads and oversees a team to ensure high standards of service and cleanliness in banquet settings. This role involves coordinating staff activities, maintaining company policies, and providing professional guest service in a dynamic environment.

Job Description

The Banquet Supervisor role involves ensuring effective teamwork among staff, overseeing grooming and attire standards, and communicating with guests and other departments to meet guest needs. The supervisor is responsible for setting up banquet areas according to cleanliness and company standards, assisting management with staff hiring, training, scheduling, evaluation, and discipline, and maintaining positive working relationships within the team. They also uphold company policies, ensure safety compliance, and provide professional guest service including welcoming and assisting guests.

Job Requirements

High school diploma or G.E.D. equivalent.

At least 1 year of related work experience.

At least 1 year of supervisory experience.

Ability to communicate clearly and professionally with guests and staff.

Capability to stand, sit, or walk for an extended period during work shifts.

Physical ability to lift, carry, push, pull, and place objects weighing up to 50 pounds unassisted and over 75 pounds with assistance.

Skills in inspecting and maintaining cleanliness and arrangement of banquet areas.

Ability to follow safety and security policies and report unsafe conditions.

Capacity to develop and maintain positive working relationships and support team goals.

Competence in using appropriate etiquette for telephone communication.

Capability to perform other reasonable job duties as requested.

Quick Info

Company

Marriott International

Location

Kuala Lumpur

Salary

Undisclosed

Skills Required

8 skills

Click to submit your application

Required Skills

1

Teamwork

2

Staff Supervision

3

Training And Development

4

Guest Service

5

Communication

6

Safety Compliance

7

Event Setup And Maintenance

8

Telephone Etiquette

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