Branch Manager (Automotive) at Carsome - Selangor

The Branch Manager (Automotive) is responsible for leading the branch team to enhance the customer experience in used car buying. This role involves optimizing sales performance and managing daily operations to ensure high standards of service.

In this role, you will oversee the daily activities of the branch, ensuring that the team meets sales targets while providing exceptional customer service. You will also focus on developing team members and analyzing sales metrics to drive performance improvements.

Key Responsibilities:

• Lead the branch team to enhance customer experience.
• Optimize sales performance to meet targets.
• Manage daily operations of the branch.
• Ensure high standards of service are maintained.
• Develop team members through training and mentorship.
• Analyze sales metrics to identify areas for improvement.
• Implement strategies to increase customer satisfaction.
• Collaborate with other departments to align goals.