Branch Manager (Automotive) – Carsome
Role Summary
The Branch Manager (Automotive) is responsible for leading the branch team to enhance the customer experience in used car buying. This role involves optimizing sales performance and managing daily operations to ensure high standards of service.
Job Description
In this role, you will oversee the daily activities of the branch, ensuring that the team meets sales targets while providing exceptional customer service. You will also focus on developing team members and analyzing sales metrics to drive performance improvements.
Key Responsibilities:
- Lead the branch team to enhance customer experience.
- Optimize sales performance to meet targets.
- Manage daily operations of the branch.
- Ensure high standards of service are maintained.
- Develop team members through training and mentorship.
- Analyze sales metrics to identify areas for improvement.
- Implement strategies to increase customer satisfaction.
- Collaborate with other departments to align goals.
Job Requirements
Minimum 3-5 years in managerial roles.
Experience in sales and customer service.
Strong leadership and team management skills.
Excellent communication abilities.
Flexibility for store hours including weekends.
Ability to analyze sales performance.
Problem-solving skills.
Knowledge of the automotive industry.
Quick Info
Company
Carsome
Location
Selangor
Salary
Undisclosed
Skills Required
8 skills
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Required Skills
Leadership
Sales Management
Customer Service
Communication
Analytical Skills
Problem Solving
Team Development
Flexibility
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