Business Analyst (Continuous Improvement) – Mah Sing Group
Role Summary
The Business Analyst (Continuous Improvement) is responsible for driving performance improvement initiatives and IT-related solutions. This role collaborates with stakeholders to enhance operational efficiency and productivity across the organization.
Job Description
In this role, you will engage in day-to-day analysis and support the implementation of new systems and process improvements. You will work closely with various teams to identify business gaps and propose automation opportunities.
Key Responsibilities:
- Analyze current business processes to identify areas for improvement.
- Collaborate with stakeholders to gather requirements and define project scope.
- Propose automation opportunities to enhance operational efficiency.
- Support the implementation of new systems and process improvements.
- Conduct process mapping and design activities.
- Monitor and evaluate the effectiveness of implemented solutions.
- Facilitate training sessions for end-users on new systems and processes.
Job Requirements
Degree in Information Technology, Computer Science, Computer Engineering, or related field.
2–5 years of relevant working experience in business analysis, process improvement, or IT project environment.
Experience in ERP systems will be an added advantage.
Strong experience in requirements gathering and process mapping.
Familiarity with process design and continuous improvement methodologies.
Proficient in Microsoft Excel and PowerPoint (Visio is an added advantage).
Good stakeholder management and project coordination skills.
Quick Info
Company
Mah Sing Group
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
7 skills
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Required Skills
Business Analysis
Process Improvement
ERP Systems
Requirements Gathering
Microsoft Excel
Communication
Stakeholder Management
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