Butler – Marriott International
Role Summary
The Butler is responsible for delivering high-touch, personalized, and original luxury service. This role involves providing bespoke experiences to meet all guest needs while ensuring quality service standards are met in a dynamic hospitality environment.
Job Description
The Butler role at St. Regis involves day-to-day interactions with guests, ensuring their needs are anticipated and met with exceptional service. The position requires collaboration with various hotel departments to maintain high service standards and create memorable experiences for guests.
Key Responsibilities:
- Deliver personalized service to guests throughout their stay.
- Anticipate guest needs and preferences to enhance their experience.
- Coordinate with hotel departments to fulfill guest requests.
- Maintain a professional appearance and conduct at all times.
- Ensure quality service standards are consistently met.
- Assist guests with inquiries and provide information about hotel services.
- Create bespoke experiences tailored to individual guest preferences.
Job Requirements
High school diploma or G.E.D. equivalent.
6 months related work experience required.
Strong interpersonal skills and ability to anticipate guest needs.
Commitment to creating a safe workplace and following company policies and procedures.
Professional appearance and effective communication skills.
Quick Info
Company
Marriott International
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
6 skills
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Required Skills
Interpersonal Skills
Customer Service
Attention To Detail
Problem Solving
Communication
Team Collaboration
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