Captain – Ottotree Entertainment Sdn Bhd (Loudspeaker)
Role Summary
The Captain will supervise the service crew to ensure high customer service standards while fostering a positive work environment. Strong leadership and communication skills are essential for managing team dynamics and addressing customer needs effectively.
Job Description
As a Captain at Ottotree Entertainment Sdn Bhd, you will be responsible for supervising the service crew to ensure that all customer service standards are met with excellence. Your role will involve training and guiding team members, maintaining a positive atmosphere, and ensuring that guests receive prompt and attentive service. You will also handle any customer inquiries or complaints, ensuring that every guest has a memorable experience. Your leadership will be crucial in fostering a collaborative environment that prioritizes customer satisfaction and operational efficiency.
Job Requirements
Minimum SPM qualification
Certification in hospitality, F&B, or related field is an advantage
Proven experience in a supervisory role within the F&B industry
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Ability to handle customer inquiries and complaints effectively
Knowledge of food safety and hygiene standards
Flexibility to work in shifts, including weekends and holidays
Quick Info
Company
Ottotree Entertainment Sdn Bhd (Loudspeaker)
Location
Selangor
Salary
MYR 2800 - 3000
Skills Required
8 skills
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Required Skills
Supervision
Customer Service
Leadership
Communication
Problem-Solving
Food Safety
Team Management
Interpersonal Skills
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