CASHIER, PATIENT PAYMENT at KPJ Healthcare - Kuala Lumpur

The Cashier, Patient Payment is responsible for managing patient financial transactions at the hospital front line. This role is crucial in delivering efficient patient service while safeguarding hospital revenue and maintaining financial accuracy.

In this position, you will handle day-to-day financial transactions, process payments, and address billing inquiries in a fast-paced hospital environment. You will ensure compliance with financial policies while providing excellent service to patients.

Key Responsibilities:

• Process patient payments accurately and efficiently.
• Handle billing inquiries and resolve discrepancies.
• Maintain financial records in compliance with hospital policies.
• Assist patients with insurance claims and payment options.
• Collaborate with healthcare staff to ensure smooth financial operations.
• Monitor and report on financial transactions and trends.
• Uphold confidentiality and protect patient data at all times.