Chatbot Business Analyst Intern - Operations (July/ August 2026 Intake) at Shopee - Kuala Lumpur
Role Summary
The Chatbot Business Analyst Intern is responsible for conducting data analysis to enhance chatbot performance and key performance indicators. This role involves collaborating in a dynamic environment to implement improvements and solve chatbot-related issues.
Job Description
In this role, you will engage in daily data analysis to identify gaps in chatbot performance and assist in designing conversational flows. You will receive training to enhance your skills while supporting the implementation of enhancements and addressing ad-hoc problems related to chatbots.
Key Responsibilities:
- Conduct data analysis to identify performance gaps in chatbot solutions.
- Assist in designing conversational flows with conditional logic.
- Support the implementation of enhancements to chatbot functionalities.
- Perform ad-hoc problem solving for chatbot-related issues.
- Collaborate with team members to improve key performance indicators.
- Participate in training sessions to enhance analytical skills.
- Document findings and recommendations for future improvements.
Job Requirements
Currently pursuing a degree in Computer Science, Data Science, or related fields.
Fresh graduates within 6 months of graduating will also be considered.
Strong business acumen.
Excellent problem-solving skills.
Proficient communication skills in English and Bahasa Malaysia.
Self-motivated and passionate about a dynamic work environment.
Ability to learn quickly and manage multiple tasks.
Commitment to a 3-6 months internship.
Quick Info
Company
Shopee
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
6 skills
Click to submit your application
Required Skills
Data Analysis
Problem Solving
Communication
Team Collaboration
Adaptability
Analytical Thinking
Chatbot Business Analyst Intern - Operations (July/ August 2026 Intake) Salary at Shopee
Shopee has not disclosed the salary for this role. Chatbot Business Analyst Intern - Operations (July/ August 2026 Intake) positions in Kuala Lumpur typically pay RM1,000–RM6,000 per month, based on the 43 comparable vacancies currently listed on SuperJobs.
How to Apply for This Chatbot Business Analyst Intern - Operations (July/ August 2026 Intake) Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Shopee asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-10, so apply early.
Chatbot Business Analyst Intern - Operations (July/ August 2026 Intake) - Frequently Asked Questions
What is the salary for a Chatbot Business Analyst Intern - Operations (July/ August 2026 Intake) at Shopee in Kuala Lumpur?
Shopee has not disclosed the salary for this role. Chatbot Business Analyst Intern - Operations (July/ August 2026 Intake) positions in Kuala Lumpur typically pay RM1,000–RM6,000 per month, based on the 43 comparable vacancies currently listed on SuperJobs.
Where is this Chatbot Business Analyst Intern - Operations (July/ August 2026 Intake) job located?
This Chatbot Business Analyst Intern - Operations (July/ August 2026 Intake) position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this Chatbot Business Analyst Intern - Operations (July/ August 2026 Intake) role?
Shopee is looking for Currently pursuing a degree in Computer Science, Data Science, or related fields.; Fresh graduates within 6 months of graduating will also be considered.; Strong business acumen..
How do I apply for this Chatbot Business Analyst Intern - Operations (July/ August 2026 Intake) job at Shopee?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-10.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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