Intellectual Property, Counterfeit & Brand Management - Operations, MY Marketplace (1-year Contract) – Shopee
Role Summary
The Intellectual Property, Counterfeit & Brand Management - Operations role is responsible for leading a team to manage counterfeit inquiries and ensure compliance with policies. This position plays a crucial role in maintaining the integrity of the marketplace and enhancing brand protection efforts.
Job Description
In this role, you will oversee daily operations, guiding a team of agents in managing caseloads and addressing counterfeit issues. You will collaborate with legal teams and monitor performance to improve workflows and handle appeals effectively.
Key Responsibilities:
- Lead a team of agents in managing counterfeit inquiries.
- Ensure compliance with marketplace policies and procedures.
- Coordinate with legal teams to address counterfeit cases.
- Oversee the appeals process for counterfeit inquiries.
- Monitor team performance and implement improvements.
- Manage workflows to enhance operational efficiency.
- Address issues related to repeat offenders in the marketplace.
Job Requirements
Strong analytical and problem-solving skills.
Excellent communication skills for collaboration.
Experience in content management or policy enforcement is a plus.
Strong logical thinking and problem-solving abilities.
Good team player with a positive attitude.
Strong presentation skills.
Proficiency in Microsoft Excel.
Quick Info
Company
Shopee
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
8 skills
Click to submit your application
Required Skills
Analytical Skills
Problem-Solving
Communication
Team Leadership
Content Management
Policy Enforcement
Presentation Skills
Microsoft Excel
Intellectual Property, Counterfeit & Brand Management - Operations, MY Marketplace (1-year Contract) - Frequently Asked Questions
What is the salary for a Intellectual Property, Counterfeit & Brand Management - Operations, MY Marketplace (1-year Contract) at Shopee in Kuala Lumpur?
Shopee has not disclosed the salary for this role. Intellectual Property, Counterfeit & Brand Management - Operations, MY Marketplace (1-year Contract) positions in Kuala Lumpur typically pay RM1,000–RM6,000 per month, based on the 43 comparable vacancies currently listed on SuperJobs.
Where is this Intellectual Property, Counterfeit & Brand Management - Operations, MY Marketplace (1-year Contract) job located?
This Intellectual Property, Counterfeit & Brand Management - Operations, MY Marketplace (1-year Contract) position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this Intellectual Property, Counterfeit & Brand Management - Operations, MY Marketplace (1-year Contract) role?
Shopee is looking for Strong analytical and problem-solving skills.; Excellent communication skills for collaboration.; Experience in content management or policy enforcement is a plus..
How do I apply for this Intellectual Property, Counterfeit & Brand Management - Operations, MY Marketplace (1-year Contract) job at Shopee?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-04.
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