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About Us
Shopee was established in 2015 to meet the increasing demand for online shopping in Southeast Asia. Since its launch, the platform has quickly become a preferred e-commerce solution for millions of users across Malaysia and the region. A significant milestone in its development was the launch of its mobile app, which greatly improved user experience and accessibility, enabling customers to shop conveniently from their smartphones.
As a leading e-commerce platform, Shopee provides a wide range of services that facilitate smooth transactions between buyers and sellers in the digital marketplace. The company is committed to enhancing the online shopping experience through innovative features, user-friendly interfaces, and a focus on customer satisfaction. Shopee continues to evolve, adapting to market trends and consumer needs while maintaining its position as a key player in the e-commerce landscape.
What We Do
Shopee offers a diverse range of e-commerce services aimed at creating a seamless shopping experience for users and empowering sellers in the digital marketplace.
Core Services:
1) Online Marketplace – A platform for buyers and sellers to connect and transact securely.
2) Mobile App – A user-friendly application that enhances shopping convenience and accessibility.
3) Payment Solutions – Secure payment options including ShopeePay for smooth transactions.
4) Logistics Support – Comprehensive logistics services to ensure timely delivery of products.
5) Marketing Tools – Various promotional tools and campaigns to help sellers increase visibility and sales.
6) Customer Support – Dedicated support services to assist users with inquiries and issues.
Notable Projects & Initiatives:
- Launch of the Shopee mobile app to enhance user experience.
- Implementation of innovative marketing campaigns to boost seller engagement.
- Development of logistics partnerships to improve delivery efficiency.
- Introduction of ShopeePay to facilitate secure and convenient transactions.
Company Culture
At Shopee, the company culture is built on the principles of teamwork, agility, and continuous improvement. Employees are encouraged to collaborate across departments, share ideas, and view challenges as opportunities for personal and professional growth.
What It’s Like to Work Here:
1) Collaborative Environment – Teamwork is emphasized, fostering a sense of community among employees.
2) Agility and Adaptability – Employees are empowered to respond quickly to market changes and customer needs.
3) Focus on Continuous Improvement – There is a strong emphasis on learning and development, encouraging employees to enhance their skills.
4) Open Communication – A culture of transparency and open dialogue is promoted, allowing for the free exchange of ideas.
5) Innovation-Driven – Employees are motivated to think creatively and propose new solutions to improve processes and services.
Workplace Environment:
The workplace at Shopee is dynamic and vibrant, reflecting the fast-paced nature of the e-commerce industry. Employees enjoy a supportive atmosphere that values collaboration and innovation, with various initiatives aimed at promoting engagement and well-being.
Core Values:
- Customer-centric approach
- Integrity and accountability
- Innovation and creativity
- Teamwork and collaboration
- Continuous learning and improvement
This culture has enabled Shopee to grow rapidly while maintaining its commitment to delivering exceptional service and value to its users.
Why Join Us?
Health & Insurance: Medical coverage
We provide comprehensive medical coverage to ensure your health and well-being.
Money & Compensation: EPF & SOCSO contributions
Enjoy contributions to your EPF and SOCSO for your financial security and retirement planning.
Performance & Recognition: Performance bonus
We offer performance bonuses to reward your hard work and achievements.
Work-Life Balance: Annual leave
Take advantage of annual leave to recharge and maintain a healthy work-life balance.
Available Roles(109)
Category Campaigns Intern - Marketing (May/ June 2026 Intake)
The Category Campaigns Intern - Marketing is responsible for assisting in the creation and execution of marketing campaigns for various product categories. This role involves collaboration with key stakeholders and analysis of campaign performance to enhance effectiveness.
Seller Success - Business Development
The Seller Success - Business Development is responsible for developing and maintaining strong relationships with Shopee Sellers. This role involves constructing strategic business plans to identify growth opportunities and enhance brand visibility on the platform.
Cluster Projects & Analytics - Business Development
The Cluster Projects & Analytics - Business Development is responsible for supporting various business clusters through data analysis and project management. This role is part of a multi-disciplinary internal consulting team that drives strategic initiatives in areas such as Electronics and Fashion.
Intellectual Property, Counterfeit & Brand Management - Operations, MY Marketplace (1-year Contract)
The Intellectual Property, Counterfeit & Brand Management - Operations role is responsible for leading a team to manage counterfeit inquiries and ensure compliance with policies. This position plays a crucial role in maintaining the integrity of the marketplace and enhancing brand protection efforts.
Affiliates Key Account Management - Influencer Management (1 Year Contract)
The Affiliates Key Account Management - Influencer Management is responsible for managing affiliate relationships to enhance engagement and performance. This role involves coordinating campaigns and collaborating with various teams to ensure the success of Shopee's affiliate program.
Affiliate - KOL Key Account Management (Open to Fresh Graduates)
The Affiliate - KOL Key Account Management intern is responsible for managing the KOL/KOC ecosystem for Shopee. This role involves engaging with influencers to create impactful content and analyzing performance metrics to align with business objectives.
Product Management - ShopeeFood
The Product Management - ShopeeFood is responsible for developing sustainable product solutions tailored to the market. This role involves engaging with local management and collaborating with regional teams to enhance product usability and performance.
Customer Service (Seller Chat), Scommerce (Bukit Raja, Klang)
The Customer Service (Seller Chat) role is responsible for ensuring efficient resolution of customer issues and managing the support team. This position plays a crucial role in enhancing customer satisfaction and operational efficiency within the Scommerce team.
Warehouse Supervisor Sortation Centre, (Pulau Indah, Klang/Bukit Raja Selatan, Shah Alam)
The Warehouse Supervisor at the Sortation Centre is responsible for overseeing daily operations to ensure efficient sorting and logistics. This role impacts the overall productivity of the warehouse by managing workflows and staff effectively.