Chinese Restaurant Manager – Marriott International
Marriott International
Food and Beverage
Role Summary
This role involves managing daily operations of a Chinese restaurant, including supervising staff and ensuring compliance with food and beverage policies. The manager is responsible for maintaining service and sanitation standards while supporting both guests and employees to improve overall satisfaction and financial performance.
Job Description
The Chinese Restaurant Manager is responsible for overseeing daily operations within the restaurant, including Restaurants/Bars and Room Service if applicable. This role involves supervising employees, assisting with menu planning, maintaining sanitation standards, and supporting servers and hosts during peak meal periods. The manager aims to continuously improve guest and employee satisfaction while maximizing financial performance and ensuring compliance with all food and beverage policies and applicable laws.
Job Requirements
High school diploma or GED with 4 years of relevant experience, or a 2-year degree in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related field with 2 years of relevant experience.
Ability to supervise and manage employees and daily operations effectively.
Knowledge of service and sanitation standards applicable to restaurants, bars, and room service areas.
Strong interpersonal and communication skills to lead, influence, and encourage a team.
Ability to provide coaching, mentorship, and training to employees to meet goals and standards.
Capability to ensure compliance with food handling, sanitation, and liquor laws.
Skills to manage customer service, handle guest complaints, and ensure high quality service delivery.
Experience in managing staffing levels to meet operational and financial objectives.
Proficiency in maintaining open and collaborative employee relationships and establishing clear guidelines and expectations.
Ability to lead by example and act as a role model for customer service and team behavior.
Capability to oversee financial aspects of the department including purchasing and payment of invoices.
Strong problem-solving and decision-making skills to analyze information and choose the best solutions.
Commitment to equal opportunity employment and fostering an inclusive work environment.
Quick Info
Company
Marriott International
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
8 skills
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Required Skills
Restaurant Management
Employee Supervision
Food Safety Compliance
Customer Service
Team Leadership
Financial Management
Problem Solving
Communication Skills
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