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Claims Analyst (Own Damage) – Zurich Life Insurance Malaysia Berhad

Zurich Life Insurance Malaysia Berhad
Kuala Lumpur
Salary: Undisclosed

Role Summary

The Claims Analyst role involves managing personal and commercial insurance claims with a focus on efficiency and customer satisfaction. You will evaluate claims, determine liability, and negotiate settlements while ensuring compliance with regulations.

Job Description

As a Claims Analyst at Zurich, you will handle personal and commercial line claims of moderate complexity. Your responsibilities include evaluating and processing motor insurance claims, determining liability, analyzing policy coverage, and negotiating settlements. You will ensure timely resolutions and maintain quality standards while adhering to legal compliance. Additionally, you will contribute to profitable growth by providing insights and managing litigation when necessary, all while delivering exceptional customer service.

Job Requirements

Bachelor's degree in a relevant field

2-4 years of experience in claims handling

Strong analytical and negotiation skills

Excellent communication and customer service skills

Knowledge of insurance policies and regulations

Ability to work independently and as part of a team

Quick Info

Company

Zurich Life Insurance Malaysia Berhad

Location

Kuala Lumpur

Salary

Undisclosed

Skills Required

6 skills

Click to submit your application

Required Skills

1

Claims Handling

2

Negotiation

3

Analytical Skills

4

Customer Service

5

Insurance Policies

6

Communication

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