
The Claims Analyst role involves managing personal and commercial insurance claims with a focus on efficiency and customer satisfaction. You will evaluate claims, determine liability, and negotiate settlements while ensuring compliance with regulations.
As a Claims Analyst at Zurich, you will handle personal and commercial line claims of moderate complexity. Your responsibilities include evaluating and processing motor insurance claims, determining liability, analyzing policy coverage, and negotiating settlements. You will ensure timely resolutions and maintain quality standards while adhering to legal compliance. Additionally, you will contribute to profitable growth by providing insights and managing litigation when necessary, all while delivering exceptional customer service.
Bachelor's degree in a relevant field
2-4 years of experience in claims handling
Strong analytical and negotiation skills
Excellent communication and customer service skills
Knowledge of insurance policies and regulations
Ability to work independently and as part of a team
Company
Zurich Life Insurance Malaysia Berhad
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
6 skills
Click to submit your application
Claims Handling
Negotiation
Analytical Skills
Customer Service
Insurance Policies
Communication