Senior Executive, Policy Servicing – Zurich Life Insurance Malaysia Berhad
Role Summary
The Senior Executive, Policy Servicing is responsible for processing and updating project activities to ensure prompt execution within established benchmarks and deadlines. This role significantly impacts operational efficiency and customer satisfaction through collaboration with various teams and adherence to compliance standards.
Job Description
As a Senior Executive in Policy Servicing, you will engage in day-to-day activities that involve processing and updating project activities while ensuring timely execution. You will work in a dynamic environment that emphasizes collaboration and compliance.
Key Responsibilities:
- Process and update project activities efficiently.
- Ensure prompt execution of tasks within established benchmarks.
- Propose data-driven solutions to enhance operational efficiency.
- Collaborate with various teams to ensure seamless service delivery.
- Adhere to compliance standards in all activities.
- Monitor and report on project progress and outcomes.
- Enhance customer satisfaction through effective service delivery.
Job Requirements
Degree or Diploma with relevant experience.
Minimum 3 to 5 years working experience in the Insurance Industry.
PC literate with excellent communication skills.
Knowledge in Life Insurance/Takaful is desirable.
Proficient in Microsoft Word, Excel, and PowerPoint.
Quick Info
Company
Zurich Life Insurance Malaysia Berhad
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
7 skills
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Required Skills
Project Management
Data Analysis
Communication
Problem Solving
Team Collaboration
Customer Service
Compliance Management
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