Claims Assessor (Motor) at Zurich Life Insurance Malaysia Berhad - Kuala Lumpur

The Claims Assessor (Motor) is responsible for managing personal and commercial line claims of moderate complexity. This role ensures efficient and customer-centric service delivery while contributing to the profitable growth of the business unit.

As a Claims Assessor (Motor), you will engage in daily tasks that involve investigating claims, determining liability, and analyzing policy coverage in a dynamic work environment. You will also negotiate settlements and ensure compliance with legal standards.

Key Responsibilities:

• Investigate claims to establish the validity and accuracy of information.
• Determine liability based on policy coverage and applicable laws.
• Analyze policy documents to assess coverage and exclusions.
• Negotiate settlements with claimants and third parties.
• Document claims accurately and maintain detailed records.
• Establish reserves for claims in accordance with company policies.
• Ensure compliance with legal and regulatory standards.