Claims Assessor (Motor) – Zurich Life Insurance Malaysia Berhad
Role Summary
The Claims Assessor (Motor) role involves managing insurance claims with a focus on customer service and efficiency. You will investigate, negotiate, and settle claims while ensuring compliance with regulations and internal controls.
Job Description
As a Claims Assessor (Motor), you will handle personal and commercial line claims of moderate complexity, ensuring efficient and customer-centric service delivery. Your responsibilities include investigating claims, determining liability, analyzing policy coverage, and negotiating settlements. You will document claims accurately, establish reserves, and ensure compliance with legal standards while contributing to profitable growth by providing insights to the business unit.
Job Requirements
A relevant college or university degree preferred (e.g., law, insurance, finance)
Strong verbal and written communication skills
High attention to detail and analytical thinking
Customer service orientation and empathy
Familiarity with claims systems and data entry tools
Understanding of insurance policies and regulatory frameworks
Quick Info
Company
Zurich Life Insurance Malaysia Berhad
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
6 skills
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Required Skills
Claims Assessment
Negotiation
Customer Service
Analytical Thinking
Communication
Insurance Knowledge
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