Claims Assessor (Motor) – Zurich Life Insurance Malaysia Berhad
Role Summary
The Claims Assessor (Motor) is responsible for managing personal and commercial line claims of moderate complexity. This role ensures efficient and customer-centric service delivery while contributing to the profitable growth of the business unit.
Job Description
As a Claims Assessor (Motor), you will engage in daily tasks that involve investigating claims, determining liability, and analyzing policy coverage in a dynamic work environment. You will also negotiate settlements and ensure compliance with legal standards.
Key Responsibilities:
- Investigate claims to establish the validity and accuracy of information.
- Determine liability based on policy coverage and applicable laws.
- Analyze policy documents to assess coverage and exclusions.
- Negotiate settlements with claimants and third parties.
- Document claims accurately and maintain detailed records.
- Establish reserves for claims in accordance with company policies.
- Ensure compliance with legal and regulatory standards.
Job Requirements
A relevant college or university degree preferred (e.g., law, insurance, finance)
Strong verbal and written communication skills
High attention to detail and analytical thinking
Customer service orientation and empathy
Familiarity with claims systems and data entry tools
Quick Info
Company
Zurich Life Insurance Malaysia Berhad
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
6 skills
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Required Skills
Claims Management
Negotiation
Analytical Thinking
Customer Service
Attention To Detail
Communication
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