Claims Examiner at Zurich Life Insurance Malaysia Berhad - Kuala Lumpur

The Claims Examiner is responsible for managing personal and commercial line claims with low to moderate exposure and complexity. This role ensures efficient claims handling while delivering a customer-centric service in a dynamic work environment.

In this role, you will handle various claims, documenting files, determining liability, and analyzing policy coverage. You will work closely with customers and stakeholders to negotiate settlements and ensure compliance with legal standards.

Key Responsibilities:

• Document claims files accurately.
• Determine liability for claims.
• Analyze policy coverage to assess claims.
• Negotiate settlements with involved parties.
• Ensure legal compliance in claims processing.
• Maintain high customer service standards.
• Manage multiple claims simultaneously to meet deadlines.