Client Onboarding Analyst (Japanese Speaking) – Citi
Role Summary
This position requires managing customer onboarding processes, ensuring compliance, and delivering high-quality service. The ideal candidate will have experience in documentation and account maintenance, strong communication skills, and the ability to work in a fast-paced environment.
Job Description
In this role, you will manage customer interactions, ensuring accurate documentation and system setups. You will oversee account opening processes, maintain high service quality, and handle project management tasks. Your responsibilities include analyzing complex issues, ensuring compliance with regulations, and fostering strong client relationships.
Job Requirements
2-5 years of experience in documentation review and account maintenance
Strong interpersonal skills and ability to work independently
Proficient in Microsoft Office Applications
Excellent written and verbal communication skills
Ability to prioritize tasks in a high-volume environment
Knowledge of English and Japanese preferred
Bachelor's degree or equivalent experience
Strong attention to detail and problem-solving skills
Quick Info
Company
Citi
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
8 skills
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Required Skills
Documentation Review
Account Maintenance
Project Management
Customer Service
Microsoft Office
Communication
Problem-Solving
Attention To Detail
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