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About Us
Citi was founded in 1812 as the City Bank of New York and has grown to become one of the largest financial services institutions globally. With a rich history spanning over two centuries, Citi has established a strong global presence and has been at the forefront of numerous banking innovations that have significantly influenced the financial landscape. The bank's dedication to serving its clients has been a key factor in its growth and expansion into international markets.
Today, Citi offers a comprehensive range of financial services that cater to the diverse needs of individuals, businesses, and institutions. From retail banking to investment services, Citi is committed to supporting clients in achieving their financial goals while driving economic progress in the communities it serves.
What We Do
Citi provides a diverse array of financial services designed to meet the needs of its clients and foster economic growth.
Core Services:
1) Retail Banking – Personal banking services including savings accounts, loans, and credit cards.
2) Corporate Banking – Tailored financial solutions for businesses, including lending, treasury, and cash management services.
3) Investment Banking – Advisory services for mergers and acquisitions, capital raising, and market access.
4) Wealth Management – Comprehensive financial planning, investment management, and private banking services.
5) Asset Management – Investment strategies and portfolio management for institutional and individual investors.
6) Treasury and Trade Solutions – Global cash management and trade finance services for businesses.
Notable Projects & Initiatives:
- Development of digital banking platforms to enhance customer experience and accessibility.
- Implementation of sustainable finance initiatives to support environmentally responsible projects.
- Expansion of global operations to better serve clients in emerging markets.
- Introduction of innovative financial products that cater to evolving client needs.
Company Culture
Citi's culture is rooted in collaboration, inclusivity, and a strong commitment to delivering exceptional service to clients. Employees are encouraged to work together, share diverse perspectives, and contribute to the overall success of the organization.
What It’s Like to Work Here:
1) Collaborative Environment – Teamwork is emphasized, with employees working across departments to achieve common goals.
2) Inclusivity – A diverse workforce is valued, and different viewpoints are welcomed to foster innovation.
3) Client-Centric Approach – Every employee is focused on understanding and meeting client needs.
4) Professional Development – Opportunities for continuous learning and career advancement are provided.
5) Community Engagement – Employees are encouraged to participate in initiatives that give back to the community.
Workplace Environment:
Citi promotes a dynamic and supportive workplace where employees can thrive. The organization invests in creating a positive atmosphere that encourages collaboration and innovation, ensuring that employees feel valued and empowered to make a difference.
Core Values:
- Integrity and accountability
- Respect for individuals and diversity
- Excellence in service delivery
- Commitment to innovation
- Focus on client success
- Responsibility towards communities
This culture has enabled Citi to maintain its position as a leader in the financial services industry while continuously adapting to meet the needs of its clients.
Why Join Us?
Work-Life Balance: Generous paid time off
We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
Health & Insurance: Programs for well-being
Provides programs and services for your physical and mental well-being.
Money & Compensation: Financial well-being support
We empower our employees to manage their financial well-being and help them plan for the future.
Career Growth / Training: Access to learning resources
Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
Location & Amenities
Level 1, Smart Banking Area, Citibank Tower, 165, B31, Kuala Lumpur, 50450 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Available Roles(45)
Customer Svc Intmd Analyst (Hybrid)
The Customer Service Intermediate Analyst is responsible for managing a portfolio of high-profile clients and ensuring their queries are addressed promptly and professionally. This role involves coaching team members, maintaining client relationships, and advocating for process improvements to enhance the overall client experience.
KYC Operations Analyst
The KYC Operations Analyst is responsible for conducting client profile reviews and ensuring compliance with regulations. This role plays a crucial part in maintaining the firm's reputation by assessing risks and managing KYC records effectively.
Officer, Call Monitoring Analyst (Wealth Management) - Cantonese Mandatory
The Officer, Call Monitoring Analyst (Wealth Management) is responsible for conducting surveillance monitoring reviews to support the Investments and Insurance business across the APAC region. This role plays a critical part in ensuring compliance with approved sales processes and safeguarding the firm and clients.
TAX & FINANCIAL REPORTING MANAGER (AVP)
The TAX & FINANCIAL REPORTING MANAGER (AVP) is responsible for leading a team that prepares tax, financial, and regulatory reports for clients. This role plays a critical part in ensuring accuracy and timeliness in reporting while driving process improvements and collaborating with stakeholders on technology developments.
Officer, Fund Accounting Supervisor - Valuations
The Officer, Fund Accounting Supervisor - Valuations is responsible for overseeing fund activities and ensuring accuracy in NAV calculations. This role plays a critical part in maintaining compliance and improving procedural efficiencies within the team.
Digital Asset Custody Operations - Junior Analyst
The Digital Asset Custody Operations - Junior Analyst is responsible for processing and validating settlement transactions for digital assets on blockchain networks. This role plays a crucial part in ensuring compliance with security guidelines and operational controls while managing high-volume workloads effectively.
Loan Payment Senior Analyst - Assistant Vice President
The Loan Payment Senior Analyst - Assistant Vice President is responsible for leading a team of loan payment specialists to foster a high-performing environment. This role significantly impacts team dynamics and customer service through effective leadership and continuous improvement initiatives.
Internship, Kuala Lumpur, Malaysia – APAC, 2026
The Internship at Citi is responsible for providing support to various teams and projects within the organization. This role offers a unique opportunity to gain hands-on experience in the financial industry while contributing to operational workflows.
Officer, Sales Surveillance Senior Analyst (Wealth Management) - Japanese, Mandarin, Cantonese Language Preferred
The Officer, Sales Surveillance Senior Analyst (Wealth Management) is responsible for reviewing and dispositioning surveillance alerts and call monitoring. This role plays a critical part in ensuring compliance and safeguarding the firm and its clients through detailed investigations and data analysis.