CLINIC RECEPTIONIST, CONSULTATION CLINIC – KPJ Healthcare

The Clinic Receptionist is responsible for managing patient care in accordance with the clinic's objectives. This role plays a crucial part in ensuring a smooth operation within the clinic, enhancing patient experience and supporting healthcare professionals.

As a Clinic Receptionist, you will engage in daily interactions with patients, manage phone communications, and assist in various administrative tasks to ensure the clinic runs efficiently. You will work closely with the clinic supervisor and collaborate with colleagues to provide exceptional service to patients.

Key Responsibilities:

• Manage patient care in accordance with clinic objectives.
• Maintain cleanliness of clinic areas.
• Answer phone calls and relay messages promptly.
• Assist in processing patient transactions accurately.
• Check patient vital signs as required.
• Support consultants during medical procedures.
• Collaborate effectively with team members.
• Cover shifts as needed to ensure continuous service.