Cloud Engineer, Managed Services at NTT MSC Sdn Bhd - Selangor
Role Summary
As a Cloud Engineer at NTT DATA, you will be responsible for managing technical incidents and enhancing service quality while mentoring junior staff. This role requires strong technical expertise and a client-focused approach.
Job Description
Join NTT DATA as a Cross Technology Managed Services Engineer (L3) where you will provide exceptional service to clients by identifying and resolving technical incidents. Your role will involve managing high-complexity tickets, performing advanced tasks, and mentoring junior team members across various technology domains such as Cloud, Security, Networking, and Applications.
You will conduct necessary checks, apply monitoring tools, and respond to alerts to identify issues proactively. Additionally, you will create knowledge articles for frequent tasks, engage with third-party vendors, and coach L2 teams on advanced troubleshooting techniques, ensuring all actions adhere to client requirements and timelines.
Related searches
Job Requirements
Extensive Managed Services experience handling complex cross-technology infrastructure.
Strong understanding of ITIL processes.
Proven experience working with vendors and/or third parties.
Ability to communicate and work across different cultures and social groups.
Effective planning skills, even in changing circumstances.
Positive outlook and ability to work well under pressure.
Active listening skills and adaptability to changing client needs.
Client-focused approach to create positive client experiences throughout their journey.
Bachelor's degree or equivalent qualification in IT/Computing or demonstrated equivalent work experience.
Cloud Engineer, Managed Services - Frequently Asked Questions
What is the salary for a Cloud Engineer, Managed Services at NTT MSC Sdn Bhd in Selangor?
NTT MSC Sdn Bhd has not disclosed the salary for this role. Cloud Engineer, Managed Services positions in Selangor typically pay RM500–RM9,000 per month, based on the 69 comparable vacancies currently listed on SuperJobs.
Where is this Cloud Engineer, Managed Services job located?
This Cloud Engineer, Managed Services position is based in Selangor, Malaysia. This role is fully on-site.
What qualifications do I need for this Cloud Engineer, Managed Services role?
NTT MSC Sdn Bhd is looking for Extensive Managed Services experience handling complex cross-technology infrastructure.; Strong understanding of ITIL processes.; Proven experience working with vendors and/or third parties..
How do I apply for this Cloud Engineer, Managed Services job at NTT MSC Sdn Bhd?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-09.
Quick Info
Company
NTT MSC Sdn Bhd
Location
Selangor
Salary
Undisclosed
Skills Required
8 skills
Click to submit your application
Required Skills
Cloud Engineer, Managed Services Salary at NTT MSC Sdn Bhd
NTT MSC Sdn Bhd has not disclosed the salary for this role. Cloud Engineer, Managed Services positions in Selangor typically pay RM500–RM9,000 per month, based on the 69 comparable vacancies currently listed on SuperJobs.
How to Apply for This Cloud Engineer, Managed Services Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions NTT MSC Sdn Bhd asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-09, so apply early.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
More Jobs at NTT MSC Sdn Bhd
Other roles currently open at NTT MSC Sdn Bhd.
Explore More Job Opportunities
Discover jobs by industry and location.
Similar Roles
Browse open vacancies for related job titles across Malaysia.
Career Resources
Salary benchmarks, application advice and employment rights for this field.
