Club Lounge Associate – Marriott International
Marriott International
Hospitality
Role Summary
The Club Lounge Associate is responsible for creating a unique and memorable guest experience at a hotel by providing a variety of services throughout the guests' stay. The role involves active engagement in operational tasks, guest requests, and maintaining safety and quality standards while adhering to company policies and professional appearance requirements.
Job Description
The Club Lounge Associate role focuses on delivering a memorable and unique guest experience beyond standard check-in and check-out procedures. This position involves providing a wide range of services to guide guests through their stay while maintaining a professional appearance and adhering to company policies. The associate is expected to be active, handling operational tasks, guest requests, and maintaining safety and quality standards throughout their duties.
Job Requirements
High school diploma or G.E.D. equivalent.
Ability to stand, sit, or walk for extended periods.
Capability to lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.
Willingness to follow company policies and procedures.
Strong commitment to maintaining confidentiality and protecting company assets.
Professional uniform, personal appearance, and communication skills.
No prior related work or supervisory experience required.
Ability to create a safe work environment and uphold quality standards.
Quick Info
Company
Marriott International
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
8 skills
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Required Skills
Customer Service
Guest Relations
Operational Support
Safety Standards
Quality Assurance
Communication Skills
Confidentiality
Professionalism
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