Content Moderator (1 – Shopee
Shopee
Other
Role Summary
This position requires leading a team to manage content moderation tasks, ensuring compliance and quality. The ideal candidate will possess strong analytical skills, effective communication abilities, and a proactive approach to problem-solving while being a collaborative team member.
Job Description
In this role, you will lead a team of agents, managing caseloads and ensuring compliance with policies. You will handle counterfeit-related inquiries, coordinate with legal teams, and oversee the appeals process. Your responsibilities include monitoring performance, improving workflows, and maintaining documentation for audits.
Job Requirements
Fresh graduates are welcomed to apply.
Strong analytical and problem-solving skills with attention to detail.
Ability to manage multiple tasks efficiently while ensuring compliance.
Excellent communication skills for collaboration.
Experience in content management or policy enforcement is a plus.
Strong logical thinking and problem-solving skills.
Good team player with a positive attitude.
Strong presentation skills and proficiency in Microsoft Excel.
Quick Info
Company
Shopee
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
7 skills
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Required Skills
Analytical Skills
Problem-Solving
Communication
Content Management
Policy Enforcement
Teamwork
Microsoft Excel
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