Crystal Shop Assistant at Crystal PRO Sdn. Bhd. - Johor

The Crystal Shop Assistant is responsible for providing excellent customer service and support in a retail environment. This role involves engaging with customers, assisting with product inquiries, and maintaining store operations to enhance the shopping experience.

In this role, you will assist walk-in customers by providing them with product explanations after training and handling basic online inquiries through WhatsApp or social media. You will also be responsible for arranging displays, restocking items, maintaining store cleanliness, processing sales transactions, updating inventory, and supporting the team during promotions, events, or busy hours.

Key Responsibilities:

• Assist walk-in customers with product inquiries and explanations.
• Handle basic online inquiries through WhatsApp or social media.
• Arrange product displays to enhance visual appeal.
• Restock items to ensure availability for customers.
• Maintain cleanliness and organization of the store.
• Process sales transactions accurately and efficiently.
• Update inventory records to reflect current stock levels.
• Support the team during promotions, events, or busy hours.