CUSTOMER CARE, CORPORATE COMMUNICATION – KPJ Healthcare
Role Summary
The Customer Care, Corporate Communication intern is responsible for assisting the Customer Care & Experience (CCX) functions by providing comprehensive services to patients and customers. This role plays a crucial part in enhancing patient satisfaction and ensuring effective communication within the healthcare environment.
Job Description
The intern will engage in daily interactions with patients, ensuring a welcoming atmosphere while maintaining confidentiality and compliance with safety regulations. This position offers a dynamic work environment where the intern will collaborate with clinical staff and participate in new service initiatives.
Key Responsibilities:
- Greet patients and provide assistance with inquiries.
- Maintain confidentiality of patient information.
- Coordinate with clinical staff to ensure seamless service delivery.
- Deliver accurate information regarding services and procedures.
- Ensure compliance with safety regulations and policies.
- Participate in new service initiatives to enhance patient experience.
- Adhere to policies related to patient safety and data protection.
Job Requirements
Education: SPM
Preferably with relevant experience related to nursing and Public Relations
1 or 2 years experience in Customer Service
Good interpersonal and communication skills
Fluent in both spoken and written English
IT literate with knowledge of Microsoft Windows
Ability to work independently with self-initiative
Strong motivation and commitment to customer service
Quick Info
Company
KPJ Healthcare
Location
Kuala Lumpur
Salary
—
Skills Required
6 skills
Click to submit your application
Required Skills
Customer Service
Communication
Interpersonal Skills
Microsoft Windows
Problem Solving
Team Collaboration
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances