CUSTOMER CARE, CORPORATE COMMUNICATION – KPJ Healthcare
KPJ Healthcare
Healthcare
Role Summary
This internship role focuses on enhancing customer care and experience within the healthcare sector. The intern will engage directly with patients, ensuring their needs are met while adhering to safety and confidentiality standards. This position offers valuable exposure to customer service in a healthcare environment.
Job Description
The role involves assisting the Customer Care & Experience (CCX) functions by providing comprehensive services to patients and customers. Responsibilities include greeting patients, maintaining confidentiality, coordinating with clinical staff, delivering accurate information, and ensuring compliance with safety regulations. The intern will also participate in new service initiatives and adhere to policies related to patient safety and data protection.
Job Requirements
Education: SPM
Preferably with relevant experience related to nursing and Public Relations
1 or 2 years experience in Customer Service
Good interpersonal and communication skills
Fluent in both spoken and written English
IT literate with knowledge of Microsoft Windows
Ability to work independently with self-initiative
Strong motivation and commitment to customer service
Quick Info
Company
KPJ Healthcare
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
5 skills
Click to submit your application
Required Skills
Customer Service
Communication
Interpersonal Skills
Microsoft Windows
Problem-Solving
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