CUSTOMER CARE, CORPORATE COMMUNICATION – KPJ Healthcare
Role Summary
The Customer Care, Corporate Communication intern is responsible for assisting the Customer Care & Experience (CCX) functions by providing comprehensive services to patients and customers. This role plays a crucial part in enhancing patient satisfaction and ensuring effective communication within the healthcare environment.
Job Description
The intern will engage in daily interactions with patients, ensuring a welcoming atmosphere while maintaining confidentiality and compliance with safety regulations. This position offers a dynamic work environment where the intern will collaborate with clinical staff and participate in new service initiatives.
Key Responsibilities:
- Greet patients and provide assistance with inquiries.
- Maintain confidentiality of patient information.
- Coordinate with clinical staff to ensure seamless service delivery.
- Deliver accurate information regarding services and procedures.
- Ensure compliance with safety regulations and policies.
- Participate in new service initiatives to enhance patient experience.
- Adhere to policies related to patient safety and data protection.
Job Requirements
Education: SPM
Preferably with relevant experience related to nursing and Public Relations
1 or 2 years experience in Customer Service
Good interpersonal and communication skills
Fluent in both spoken and written English
IT literate with knowledge of Microsoft Windows
Ability to work independently with self-initiative
Strong motivation and commitment to customer service
Quick Info
Company
KPJ Healthcare
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
6 skills
Click to submit your application
Required Skills
Customer Service
Communication
Interpersonal Skills
Microsoft Windows
Problem Solving
Team Collaboration
CUSTOMER CARE, CORPORATE COMMUNICATION - Frequently Asked Questions
What is the salary for a CUSTOMER CARE, CORPORATE COMMUNICATION at KPJ Healthcare in Kuala Lumpur?
KPJ Healthcare has not disclosed the salary for this role. CUSTOMER CARE, CORPORATE COMMUNICATION positions in Kuala Lumpur typically pay RM800–RM6,000 per month, based on the 35 comparable vacancies currently listed on SuperJobs.
Where is this CUSTOMER CARE, CORPORATE COMMUNICATION job located?
This CUSTOMER CARE, CORPORATE COMMUNICATION position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
What qualifications do I need for this CUSTOMER CARE, CORPORATE COMMUNICATION role?
KPJ Healthcare is looking for Education: SPM; Preferably with relevant experience related to nursing and Public Relations; 1 or 2 years experience in Customer Service.
How do I apply for this CUSTOMER CARE, CORPORATE COMMUNICATION job at KPJ Healthcare?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-03.
Application Tips
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- Tailor your application to match the role requirements
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- Submit your application as soon as possible to increase your chances
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