CUSTOMER CARE, CUSTOMER CARE & EXPERIENCE – KPJ Healthcare
Role Summary
The Customer Care Intern is responsible for providing exceptional service to patients and visitors. This role involves assisting with inquiries and ensuring a welcoming environment in the reception area.
Job Description
As a Customer Care Intern, you will engage with patients and visitors daily, ensuring their needs are met and providing guidance to appropriate services. You will work in a dynamic healthcare environment, collaborating with various departments to enhance the patient experience.
Key Responsibilities:
- Greet patients and visitors warmly and professionally.
- Respond to inquiries and provide accurate information.
- Maintain a clean and organized reception area.
- Assist patients with mobility needs and ensure their comfort.
- Prepare facilities for lobby events and activities.
- Guide customers to the appropriate services and departments.
- Communicate effectively with internal departments regarding patient needs.
- Perform additional tasks as assigned by your supervisor.
Job Requirements
Minimum SPM.
Preferably with relevant experience related to nursing and Public Relations.
1 to 2 years of working experience in Customer Service.
Good interpersonal and communication skills, fluent in both spoken and written English.
IT literate with knowledge of Microsoft Windows.
Mature, independent, and able to work with less supervision.
Strong sense of self-initiative and motivation.
Quick Info
Company
KPJ Healthcare
Location
Selangor
Salary
Undisclosed
Skills Required
7 skills
Click to submit your application
Required Skills
Customer Service
Communication
Interpersonal Skills
Problem Solving
Time Management
IT Literacy
Team Collaboration
CUSTOMER CARE, CUSTOMER CARE & EXPERIENCE - Frequently Asked Questions
What is the salary for a CUSTOMER CARE, CUSTOMER CARE & EXPERIENCE at KPJ Healthcare in Selangor?
KPJ Healthcare has not disclosed the salary for this role. CUSTOMER CARE, CUSTOMER CARE & EXPERIENCE positions in Selangor typically pay RM800–RM6,000 per month, based on the 40 comparable vacancies currently listed on SuperJobs.
Where is this CUSTOMER CARE, CUSTOMER CARE & EXPERIENCE job located?
This CUSTOMER CARE, CUSTOMER CARE & EXPERIENCE position is based in Selangor, Malaysia. This role is fully on-site.
What qualifications do I need for this CUSTOMER CARE, CUSTOMER CARE & EXPERIENCE role?
KPJ Healthcare is looking for Minimum SPM.; Preferably with relevant experience related to nursing and Public Relations.; 1 to 2 years of working experience in Customer Service..
How do I apply for this CUSTOMER CARE, CUSTOMER CARE & EXPERIENCE job at KPJ Healthcare?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-04.
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