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Customer Care Intern – KPJ Healthcare

KPJ Healthcare
Kuala Lumpur
Salary: Undisclosed
KPJ Healthcare

KPJ Healthcare

Healthcare

Role Summary

The Customer Care Intern will play a vital role in enhancing patient experience by providing assistance and information. This position requires strong communication skills and a commitment to maintaining confidentiality and safety standards.

Job Description

As a Customer Care Intern, you will greet and assist patients and customers, ensuring their needs are met with confidentiality and professionalism. You will work closely with clinical and non-clinical staff to facilitate smooth communication and coordination. Your responsibilities include providing accurate information, resolving issues, and adhering to safety and health regulations while promoting patient safety goals.

Job Requirements

Assist patients and customers with inquiries

Maintain confidentiality of personal and medical information

Collaborate with staff for effective service delivery

Report equipment malfunctions to the Head of Service

Provide personalized service through various communication channels

Comply with occupational safety and health regulations

Participate in policy compliance and improvement measures

Review and adopt data protection policies

Quick Info

Company

KPJ Healthcare

Location

Kuala Lumpur

Salary

Undisclosed

Skills Required

5 skills

Click to submit your application

Required Skills

1

Communication

2

Teamwork

3

Problem-Solving

4

Customer Service

5

Attention To Detail

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