

Healthcare
The Customer Care Intern will play a vital role in enhancing patient experience by providing assistance and information. This position requires strong communication skills and a commitment to maintaining confidentiality and safety standards.
As a Customer Care Intern, you will greet and assist patients and customers, ensuring their needs are met with confidentiality and professionalism. You will work closely with clinical and non-clinical staff to facilitate smooth communication and coordination. Your responsibilities include providing accurate information, resolving issues, and adhering to safety and health regulations while promoting patient safety goals.
Assist patients and customers with inquiries
Maintain confidentiality of personal and medical information
Collaborate with staff for effective service delivery
Report equipment malfunctions to the Head of Service
Provide personalized service through various communication channels
Comply with occupational safety and health regulations
Participate in policy compliance and improvement measures
Review and adopt data protection policies
Company
KPJ Healthcare
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
5 skills
Click to submit your application
Communication
Teamwork
Problem-Solving
Customer Service
Attention To Detail