Customer Care Manager at Paramount Property Development Sdn Bhd - Selangor
Role Summary
The Customer Care Manager is responsible for overseeing the handover of properties to buyers. This role plays a crucial part in ensuring customer satisfaction and maintaining high service quality throughout the property handover process.
Job Description
In this role, the Customer Care Manager will engage in daily interactions with buyers, addressing their inquiries and ensuring a smooth transition during the property handover. The work environment is dynamic, requiring collaboration with various teams to enhance service delivery.
Key Responsibilities:
- Oversee the handover process of properties to buyers.
- Ensure all documentation aligns with Sale and Purchase Agreements.
- Lead quality handover processes to meet customer expectations.
- Address customer inquiries and resolve complaints effectively.
- Monitor defect rectification and ensure timely resolutions.
- Prepare reports on defect statuses for management review.
- Coordinate inspections and collaborate with teams to improve service quality.
Job Requirements
Proven experience in customer care or property management.
Strong problem-solving and coordination skills.
Ability to manage multiple projects simultaneously.
Excellent communication and interpersonal skills.
Familiarity with Sale and Purchase Agreements.
Experience in defect management and rectification processes.
Proficient in report preparation and documentation.
Customer Care Manager - Frequently Asked Questions
What is the salary for a Customer Care Manager at Paramount Property Development Sdn Bhd in Selangor?
Paramount Property Development Sdn Bhd has not disclosed the salary for this role. Customer Care Manager positions in Selangor typically pay RM800–RM10,000 per month, based on the 19 comparable vacancies currently listed on SuperJobs.
Where is this Customer Care Manager job located?
This Customer Care Manager position is based in Selangor, Malaysia. This role is fully on-site.
What qualifications do I need for this Customer Care Manager role?
Paramount Property Development Sdn Bhd is looking for Proven experience in customer care or property management.; Strong problem-solving and coordination skills.; Ability to manage multiple projects simultaneously..
How do I apply for this Customer Care Manager job at Paramount Property Development Sdn Bhd?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-29.
Quick Info
Company
Paramount Property Development Sdn Bhd
Location
Selangor
Salary
Undisclosed
Skills Required
7 skills
Click to submit your application
Required Skills
Customer Care Manager Salary at Paramount Property Development Sdn Bhd
Paramount Property Development Sdn Bhd has not disclosed the salary for this role. Customer Care Manager positions in Selangor typically pay RM800–RM10,000 per month, based on the 19 comparable vacancies currently listed on SuperJobs.
How to Apply for This Customer Care Manager Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Paramount Property Development Sdn Bhd asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-29, so apply early.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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