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CUSTOMER CARE, RADIOTHERAPY – KPJ Healthcare

KPJ Healthcare
Kuala Lumpur
Salary: Undisclosed
KPJ Healthcare

KPJ Healthcare

Healthcare

Role Summary

The Customer Care Intern will play a vital role in supporting the Radiotherapy department by managing patient documentation and payment processes. This position offers an opportunity to gain hands-on experience in a healthcare setting while contributing to patient care and service improvement.

Job Description

The Customer Care Intern in Radiotherapy will assist in managing patient payments and documentation, ensuring accuracy and confidentiality. Responsibilities include registering new clients, preparing patient files, and updating records. The intern will also attend meetings to discuss operational issues and assist in implementing new services related to treatment. This role requires creativity and good judgment in handling patient interactions and administrative tasks.

Job Requirements

Understands the service organization structure

Fully responsible for keying in payment data correctly

Responsible for recording and billing settlements

Check patient charges for completeness

Prepare patient files for daily review

Assist in revising treatment charges

Keep updated on new payment policies

Assist in implementing new services

Quick Info

Company

KPJ Healthcare

Location

Kuala Lumpur

Salary

Undisclosed

Skills Required

5 skills

Click to submit your application

Required Skills

1

Customer Service

2

Attention To Detail

3

Communication

4

Organization

5

Problem-Solving

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