CUSTOMER CARE, RADIOTHERAPY at KPJ Healthcare - Kuala Lumpur

The Customer Care Intern in Radiotherapy is responsible for assisting in managing patient payments and documentation. This role plays a crucial part in ensuring accuracy and confidentiality while enhancing patient interactions and administrative efficiency.

The Customer Care Intern will engage in daily tasks that involve managing patient files, registering new clients, and ensuring the accuracy of payment data. The work environment is collaborative, with opportunities to attend meetings and contribute to operational discussions.

Key Responsibilities:

• Assist in managing patient payments and documentation.
• Register new clients and prepare patient files.
• Update patient records for accuracy and completeness.
• Attend meetings to discuss operational issues.
• Implement new services related to treatment.
• Revise treatment charges as necessary.
• Stay updated on new payment policies.