
The Customer Service Assistant is responsible for providing information and assistance to customers. This role involves resolving customer issues and ensuring a positive experience while collaborating with teams and supporting mall events.
As a Customer Service Assistant, you will engage with customers daily, addressing their inquiries and providing necessary support in a dynamic retail environment. You will work closely with various teams to handle complex requests and contribute to the success of promotional events.
Key Responsibilities: - Provide information to customers by understanding their requests. - Answer customer questions and offer assistance. - Resolve customer issues to ensure a positive experience. - Collaborate with teams for complex requests. - Support mall events and promotions. - Perform ad hoc tasks as assigned by your superior.
Possess minimum SPM/Advanced/Diploma in Business Studies or equivalent.
Minimum 1-2 years of working experience in a related field.
Good command of English and Bahasa Malaysia in both verbal and written forms.
Strong skills in informing others and verbal communication.
Ability to resolve conflicts and listen effectively.
Company
BERJAYA LAND BHD
Location
Kuala Lumpur
Salary
Undisclosed
Skills Required
6 skills
Click to submit your application
Customer Service
Communication
Conflict Resolution
Multi-Tasking
Problem Solving
Team Collaboration
BERJAYA LAND BHD has not disclosed the salary for this role. Customer Service Assistant positions in Kuala Lumpur typically pay RM1,800–RM6,000 per month, based on the 45 comparable vacancies currently listed on SuperJobs.
BERJAYA LAND BHD has not disclosed the salary for this role. Customer Service Assistant positions in Kuala Lumpur typically pay RM1,800–RM6,000 per month, based on the 45 comparable vacancies currently listed on SuperJobs.
This Customer Service Assistant position is based in Kuala Lumpur, Malaysia. This role is fully on-site.
BERJAYA LAND BHD is looking for Possess minimum SPM/Advanced/Diploma in Business Studies or equivalent.; Minimum 1-2 years of working experience in a related field.; Good command of English and Bahasa Malaysia in both verbal and written forms..
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-26.
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