Customer Service Executive at Yu Home Solutions Sdn Bhd - Johor
Role Summary
The Customer Service Executive is responsible for handling customer inquiries through various channels such as phone, email, and live chat. This role requires effective communication skills and the ability to work in a dynamic environment to ensure high customer satisfaction.
Job Description
As a Customer Service Executive, you will engage with customers daily, providing accurate information and resolving their issues promptly and efficiently. You will work in a fast-paced environment that emphasizes teamwork and individual contributions.
Key Responsibilities:
- Manage customer inquiries through phone, email, and live chat.
- Provide accurate information to customers regarding products and services.
- Resolve customer issues quickly and efficiently.
- Maintain a high level of customer satisfaction.
- Collaborate with team members to improve service delivery.
- Document customer interactions and feedback.
- Stay updated on company products and services.
Job Requirements
Diploma holder or equivalent qualification.
Good communication skills in Malay and English.
Experience in customer service is an advantage.
Ability to work under pressure and meet deadlines.
Strong problem-solving skills.
Ability to work independently and as part of a team.
Knowledge of company products and services is a plus.
Quick Info
Company
Yu Home Solutions Sdn Bhd
Location
Johor
Salary
MYR 2500 - 4500
Skills Required
6 skills
Click to submit your application
Required Skills
Customer Service
Communication
Problem Solving
Teamwork
Time Management
Adaptability
Customer Service Executive Salary at Yu Home Solutions Sdn Bhd
Yu Home Solutions Sdn Bhd lists this Customer Service Executive role at RM2,500–RM4,500 per month.
How to Apply for This Customer Service Executive Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Yu Home Solutions Sdn Bhd asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-12, so apply early.
Customer Service Executive - Frequently Asked Questions
What is the salary for a Customer Service Executive at Yu Home Solutions Sdn Bhd in Johor?
Yu Home Solutions Sdn Bhd lists this Customer Service Executive role at RM2,500–RM4,500 per month.
Where is this Customer Service Executive job located?
This Customer Service Executive position is based in Johor, Malaysia. This role is fully on-site.
What qualifications do I need for this Customer Service Executive role?
Yu Home Solutions Sdn Bhd is looking for Diploma holder or equivalent qualification.; Good communication skills in Malay and English.; Experience in customer service is an advantage..
How do I apply for this Customer Service Executive job at Yu Home Solutions Sdn Bhd?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-12.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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