Customer Support Specialist at Yu Home Solutions Sdn Bhd - Johor
Role Summary
The Customer Support Specialist is responsible for handling customer inquiries through various communication channels such as phone, email, and live chat. This role requires effective communication skills and the ability to work in a fast-paced environment to ensure high customer satisfaction and support the company's customer service initiatives.
Job Description
As a Customer Support Specialist, you will be tasked with addressing customer inquiries and resolving issues efficiently. You will interact with other teams to ensure a seamless customer experience and contribute to the overall service quality of the company.
Key Responsibilities:
- Manage customer inquiries through phone, email, and live chat.
- Provide accurate information to customers regarding products and services.
- Resolve customer issues promptly and effectively.
- Collaborate with other teams to enhance customer satisfaction.
- Maintain detailed records of customer interactions.
- Identify and escalate complex issues to the appropriate departments.
- Support customer service initiatives and projects.
Job Requirements
Diploma holder or equivalent qualification.
Good communication skills in both Malay and English.
Experience in customer service is an advantage.
Ability to work in a fast-paced environment.
Strong problem-solving skills.
Positive and friendly attitude.
Proficient in computer usage and related applications.
Willingness to work flexible hours.
Quick Info
Company
Yu Home Solutions Sdn Bhd
Location
Johor
Salary
MYR 2500 - 4500
Skills Required
7 skills
Click to submit your application
Required Skills
Customer Service
Communication
Problem Solving
Team Collaboration
Time Management
Adaptability
Technical Proficiency
Customer Support Specialist Salary at Yu Home Solutions Sdn Bhd
Yu Home Solutions Sdn Bhd lists this Customer Support Specialist role at RM2,500–RM4,500 per month.
How to Apply for This Customer Support Specialist Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Yu Home Solutions Sdn Bhd asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-12, so apply early.
Customer Support Specialist - Frequently Asked Questions
What is the salary for a Customer Support Specialist at Yu Home Solutions Sdn Bhd in Johor?
Yu Home Solutions Sdn Bhd lists this Customer Support Specialist role at RM2,500–RM4,500 per month.
Where is this Customer Support Specialist job located?
This Customer Support Specialist position is based in Johor, Malaysia. This role is fully on-site.
What qualifications do I need for this Customer Support Specialist role?
Yu Home Solutions Sdn Bhd is looking for Diploma holder or equivalent qualification.; Good communication skills in both Malay and English.; Experience in customer service is an advantage..
How do I apply for this Customer Support Specialist job at Yu Home Solutions Sdn Bhd?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-12.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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