Customer Service Executive – Rovin Global Sdn Bhd

The Customer Service Executive is responsible for supporting daily salon operations through effective client communication and appointment coordination. This role plays a crucial part in ensuring a pleasant customer experience and maintaining an organized salon environment.

The Customer Service Executive engages with clients daily, managing appointments and facilitating smooth front-desk activities in a vibrant salon setting. This position requires a proactive approach to customer interactions and a commitment to delivering exceptional service.

Key Responsibilities:

• Manage client communications to ensure a pleasant experience.
• Coordinate appointments efficiently to optimize salon operations.
• Maintain an organized front-desk environment.
• Assist in resolving customer inquiries and concerns promptly.
• Support daily salon operations by collaborating with team members.
• Ensure compliance with salon policies and procedures.
• Handle payment transactions and maintain accurate records.