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The Customer Service Executive is responsible for providing exceptional support to our customers. This role involves addressing inquiries and resolving issues while ensuring customer satisfaction in a remote work environment.
The Internship - Customer Experience & Operations is responsible for enhancing customer satisfaction and supporting operational efficiency. This role involves engaging with customers and managing various operational tasks in a dynamic work environment.
The Customer Service Specialist (Business Care) is responsible for providing customer service support within a business care context. This role involves handling customer inquiries and resolving issues to ensure high levels of customer satisfaction.
The Customer Success Executive is responsible for enhancing customer satisfaction and contributing to the development of the best accounting software in Southeast Asia. This role involves direct interaction with customers to resolve queries and improve their experience with the product.
The Customer Service (Seller Chat) role is responsible for ensuring efficient resolution of customer issues and managing the support team. This position plays a crucial role in enhancing customer satisfaction and operational efficiency within the Scommerce team.
The Digital Sales Assistant is responsible for being the first point of contact for customers. This role plays a crucial part in ensuring customer satisfaction and fostering strong relationships through effective communication.
The Intern, Customer Happiness is responsible for enhancing customer satisfaction through effective communication and complaint resolution. This role involves collaborating with team members to improve service standards while gaining valuable experience in a dynamic work environment.
The Customer Service Executive is responsible for supporting daily salon operations through effective client communication and appointment coordination. This role plays a crucial part in ensuring a pleasant customer experience and maintaining an organized salon environment.
The Customer Technical Services Analyst II (Korean Speaking) is responsible for providing technical support and service to businesses and enterprises with agreements with Mastercard. This role plays a crucial part in maintaining customer satisfaction and retention through effective issue resolution and relationship management.
The Receptionist is responsible for providing a professional front-facing experience for visitors and callers. This role plays a crucial part in maintaining the office environment and supporting administrative functions.
The Client Services Associate is responsible for being the first point of contact for customers and addressing their inquiries. This role is essential in ensuring customer satisfaction and fostering long-term relationships through effective communication and support.
The Technical Support Representative - Korean is responsible for providing first-level technical assistance to clients in Korean. This role plays a crucial part in ensuring client satisfaction through effective troubleshooting and support across various communication channels.
By SuperJobs Career Team · Updated September 2026
SuperJobs is tracking 121 live customer service vacancies in Kuala Lumpur, with Accenture Malaysia, Cognizant Malaysia, Agro Tech Asia Sdn Bhd and Shopee carrying the most open positions. Every listing on this page links through to the employer's profile, so you can see the rest of their hiring before you apply.
Of the 121 live customer service vacancies in Kuala Lumpur right now, the breakdown is 103 full-time roles, 12 internship roles and 6 contract roles. The mix shifts week to week as employers post and close listings, and this page reads straight from the live board rather than a cached snapshot.
Customer service is one of Malaysia's largest employment categories, spanning contact centres, live chat and email support, technical helpdesk, banking and telecoms customer service, and e-commerce buyer support. Malaysia's strong multilingual talent pool and competitive cost structure have made the country a preferred destination for regional and global customer service operations serving APAC, Middle East, and Oceania markets.
Across the 45 customer service listings in Kuala Lumpur that disclose pay, the advertised range runs from about RM 1,800 to RM 6,000 per month, with a median starting figure near RM 2,800. These are advertised numbers, not offers — the 10th and 90th percentiles are used so a single outlier stipend doesn't distort the floor or the ceiling.
Postings that leave salary blank are excluded entirely, which means this range reflects the employers confident enough to publish a figure. Roles that hide pay in this sector are not systematically lower, but they do tend to negotiate later in the process.
Entry-level customer service representatives and call centre agents earn RM 2,000 – RM 3,200/month. Team leaders and senior agents earn RM 3,000 – RM 5,000/month. Customer service managers and operations managers at contact centres earn RM 5,500 – RM 10,000/month. Contact centre directors at large outsourced operations earn RM 12,000 – RM 22,000/month.
Language premium is the biggest salary driver in Malaysian customer service — Japanese, Korean, Mandarin, Thai, Tagalog, and Arabic-speaking agents earn 30–60% above base English-only rates for the same role scope. Technical support and IT helpdesk agents earn 15–25% more than general customer service agents. Shift allowances, KPI incentives, and transport allowances supplement base salaries at most contact centre operations. Night shift premiums add RM 150–500/month for roles supporting North American or European clients.
11 open roles in Kuala Lumpur.
11 open roles in Kuala Lumpur.
6 open roles in Kuala Lumpur.
5 open roles in Kuala Lumpur.
5 open roles in Kuala Lumpur.
4 open roles in Kuala Lumpur.
3 open roles in Kuala Lumpur.
3 open roles in Kuala Lumpur.
Filter the listings above by employment type and work setting so you only see roles that match how you want to work.
Read the employer profile before applying — it shows every other live role at that company, which is often a faster route in than the one advert you found.
Tailor your CV to the exact wording of the posting. Malaysian recruiters in customer service screen heavily on keyword match at the first pass.
Apply within the first 72 hours. Listings in Kuala Lumpur attract the bulk of their applications in the opening week.
Set up a SuperJobs profile so employers hiring customer service staff in Kuala Lumpur can approach you directly.
SuperJobs menyenaraikan 121 jawatan kosong terkini Customer Service di Kuala Lumpur untuk pelajar, graduan baharu dan profesional berpengalaman. Semua iklan disiarkan terus oleh majikan yang telah disahkan, dan anda boleh memohon secara percuma tanpa sebarang yuran agensi.
Anda boleh menapis senarai mengikut jenis pekerjaan — sepenuh masa, separuh masa, kontrak, latihan industri atau freelance — serta mengikut industri dan lokasi. Setiap iklan memaparkan skop tugas dan syarat kelayakan, serta julat gaji sekiranya dinyatakan oleh majikan.
Senarai ini dikemas kini setiap kali majikan menyiarkan atau menutup kekosongan, jadi semua jawatan di halaman ini masih menerima permohonan. Daftar profil percuma untuk memohon dengan lebih pantas dan menerima pemberitahuan apabila ada jawatan baharu Customer Service di Kuala Lumpur.