
The Customer Service Executive will efficiently address customer inquiries and issues in Mandarin and English, ensuring satisfaction through effective communication and problem-solving skills in a remote work environment.
As a Customer Service Executive, you will be responsible for providing exceptional support to our customers through various communication channels. Your role involves addressing inquiries, resolving issues, and ensuring customer satisfaction. You will leverage your language skills to communicate effectively with Mandarin-speaking clients, ensuring their needs are met promptly and accurately. This position requires a proactive approach to problem-solving and a commitment to maintaining high service standards in a remote work environment.
Excellent spoken and written communication skills in Mandarin and English
Experience in customer service or related field
Strong problem-solving abilities
Ability to work independently in a remote setting
Proficiency in using customer service software and tools
Strong attention to detail and organizational skills
Company
Delphint Operation Sdn Bhd
Location
Wp Kuala Lumpur
Salary
MYR 3000 - 3500
Skills Required
6 skills
Click to submit your application
Customer Service
Communication
Problem-Solving
Remote Work
Attention To Detail
Organizational Skills