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Customer Service Executive (Mandarin Speaker, Work From Home) – Delphint Operation Sdn Bhd

Delphint Operation Sdn Bhd
Wp Kuala Lumpur
MYR 3000 - 3500

Role Summary

The Customer Service Executive will efficiently address customer inquiries and issues in Mandarin and English, ensuring satisfaction through effective communication and problem-solving skills in a remote work environment.

Job Description

As a Customer Service Executive, you will be responsible for providing exceptional support to our customers through various communication channels. Your role involves addressing inquiries, resolving issues, and ensuring customer satisfaction. You will leverage your language skills to communicate effectively with Mandarin-speaking clients, ensuring their needs are met promptly and accurately. This position requires a proactive approach to problem-solving and a commitment to maintaining high service standards in a remote work environment.

Job Requirements

Excellent spoken and written communication skills in Mandarin and English

Experience in customer service or related field

Strong problem-solving abilities

Ability to work independently in a remote setting

Proficiency in using customer service software and tools

Strong attention to detail and organizational skills

Quick Info

Company

Delphint Operation Sdn Bhd

Location

Wp Kuala Lumpur

Salary

MYR 3000 - 3500

Skills Required

6 skills

Click to submit your application

Required Skills

1

Customer Service

2

Communication

3

Problem-Solving

4

Remote Work

5

Attention To Detail

6

Organizational Skills

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