
The Customer Service Executive is responsible for ensuring seamless daily operations and enhancing customer satisfaction. This role involves effective coordination and communication with customers, warehouse teams, and sales personnel to facilitate smooth interactions.
As a Customer Service Executive at Flint Foods (M) Sdn Bhd, you will engage in daily operations that require strong communication and problem-solving skills. You will work in a collaborative environment, focusing on customer inquiries and issue resolution. *Key Responsibilities:* - Coordinate communication between customers and internal teams. - Manage customer inquiries and provide timely resolutions. - Enhance customer satisfaction through effective service delivery. - Foster strong relationships with customers and stakeholders. - Maintain clear communication channels across departments. - Utilize customer service software to track interactions. - Support the overall efficiency of the organization.
Fluent in Mandarin, English, and Bahasa Malaysia.
Strong communication and interpersonal skills.
Ability to work collaboratively in a team environment.
Excellent problem-solving abilities.
Customer-oriented mindset.
Proficient in using customer service software and tools.
Detail-oriented with strong organizational skills.
Company
Flint Foods (M) Sdn Bhd
Location
Selangor
Salary
MYR 2000 - 4000
Skills Required
6 skills
Click to submit your application
Customer Service
Communication
Problem-Solving
Team Collaboration
Organizational Skills
Software Proficiency