Customer Service Executive – Come Come Trading Sdn Bhd
Role Summary
The Customer Service Executive will manage customer inquiries and resolve issues while ensuring satisfaction through effective communication and collaboration with teams.
Job Description
As a Customer Service Executive at Come Come Trading Sdn Bhd, you will be responsible for managing customer inquiries, providing product information, and resolving issues efficiently. You will maintain customer satisfaction by ensuring timely responses and follow-ups, while also collaborating with internal teams to enhance service delivery. Your role will involve documenting customer interactions and identifying areas for improvement in service processes.
Job Requirements
Minimum SPM or equivalent qualification.
Proven experience in customer service or related field.
Strong communication and interpersonal skills.
Ability to handle complaints and difficult situations.
Proficient in Microsoft Office Suite.
Familiarity with CRM systems is a plus.
Fluent in English and Malay; additional languages are an advantage.
Quick Info
Company
Come Come Trading Sdn Bhd
Location
Wp Kuala Lumpur
Salary
MYR 3000 - 4000
Skills Required
7 skills
Click to submit your application
Required Skills
Customer Service
Communication
Problem-Solving
CRM Systems
Microsoft Office
Interpersonal Skills
Complaint Handling
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