Back to Jobs

Customer Service Representative – Agensi Pekerjaan Amforce Sdn Bhd

Role Summary

The Customer Service Representative will engage with customers to address inquiries and resolve issues, ensuring satisfaction through effective communication and problem-solving skills while contributing to a positive team environment.

Job Description

As a Customer Service Representative, you will be the first point of contact for customers, addressing inquiries and resolving issues promptly. Your role involves providing exceptional service, maintaining customer satisfaction, and ensuring a smooth communication flow. You will handle customer complaints, process orders, and provide product information, all while striving to enhance the customer experience. Strong interpersonal skills and a positive attitude are essential as you work collaboratively with team members to achieve service goals and support company objectives.

Job Requirements

Minimum SPM or equivalent

Excellent communication skills in English and Malay

Strong problem-solving abilities

Customer-oriented mindset

Ability to work in a fast-paced environment

Proficient in Microsoft Office Suite

Previous experience in customer service is an advantage

Willingness to work flexible hours

Quick Info

Company

Agensi Pekerjaan Amforce Sdn Bhd

Location

Johor

Salary

MYR 2500 - 2800

Skills Required

7 skills

Click to submit your application

Required Skills

1

Communication

2

Problem-Solving

3

Customer Service

4

Teamwork

5

Microsoft Office

6

Adaptability

7

Time Management

Application Tips

  • Ensure your resume highlights relevant skills and experience
  • Tailor your application to match the role requirements
  • Double-check all information before submitting
  • Submit your application as soon as possible to increase your chances