Customer Service Representative at Agensi Pekerjaan Amforce Sdn Bhd - Johor
Role Summary
The Customer Service Representative is responsible for being the first point of contact for customers. This role involves addressing inquiries, resolving issues, and enhancing the overall customer experience in a fast-paced environment.
Job Description
As a Customer Service Representative, you will engage with customers daily, providing exceptional service and support. You will handle inquiries, complaints, and orders while collaborating with team members to achieve service goals.
Key Responsibilities:
- Address customer inquiries and provide accurate information.
- Resolve customer complaints promptly and effectively.
- Process customer orders and ensure timely delivery.
- Maintain a high level of customer satisfaction.
- Collaborate with team members to enhance service quality.
- Document customer interactions and feedback.
- Assist in training new team members as needed.
Job Requirements
Minimum SPM or equivalent.
Excellent communication skills in English and Malay.
Strong problem-solving abilities.
Customer-oriented mindset.
Ability to work in a fast-paced environment.
Proficient in Microsoft Office Suite.
Previous experience in customer service is an advantage.
Willingness to work flexible hours.
Quick Info
Company
Agensi Pekerjaan Amforce Sdn Bhd
Location
Johor
Salary
MYR 2500 - 2800
Skills Required
6 skills
Click to submit your application
Required Skills
Customer Service
Communication
Problem Solving
Team Collaboration
Time Management
Microsoft Office Suite
Customer Service Representative Salary at Agensi Pekerjaan Amforce Sdn Bhd
Agensi Pekerjaan Amforce Sdn Bhd lists this Customer Service Representative role at RM2,500–RM2,800 per month.
How to Apply for This Customer Service Representative Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Agensi Pekerjaan Amforce Sdn Bhd asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-12, so apply early.
Customer Service Representative - Frequently Asked Questions
What is the salary for a Customer Service Representative at Agensi Pekerjaan Amforce Sdn Bhd in Johor?
Agensi Pekerjaan Amforce Sdn Bhd lists this Customer Service Representative role at RM2,500–RM2,800 per month.
Where is this Customer Service Representative job located?
This Customer Service Representative position is based in Johor, Malaysia. This role is fully on-site.
What qualifications do I need for this Customer Service Representative role?
Agensi Pekerjaan Amforce Sdn Bhd is looking for Minimum SPM or equivalent.; Excellent communication skills in English and Malay.; Strong problem-solving abilities..
How do I apply for this Customer Service Representative job at Agensi Pekerjaan Amforce Sdn Bhd?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-12.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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