
The Customer Service Representative will engage with customers to address inquiries and resolve issues, ensuring satisfaction through effective communication and problem-solving skills while contributing to a positive team environment.
As a Customer Service Representative, you will be the first point of contact for customers, addressing inquiries and resolving issues promptly. Your role involves providing exceptional service, maintaining customer satisfaction, and ensuring a smooth communication flow. You will handle customer complaints, process orders, and provide product information, all while striving to enhance the customer experience. Strong interpersonal skills and a positive attitude are essential as you work collaboratively with team members to achieve service goals and support company objectives.
Minimum SPM or equivalent
Excellent communication skills in English and Malay
Strong problem-solving abilities
Customer-oriented mindset
Ability to work in a fast-paced environment
Proficient in Microsoft Office Suite
Previous experience in customer service is an advantage
Willingness to work flexible hours
Company
Agensi Pekerjaan Amforce Sdn Bhd
Location
Johor
Salary
MYR 2500 - 2800
Skills Required
7 skills
Click to submit your application
Communication
Problem-Solving
Customer Service
Teamwork
Microsoft Office
Adaptability
Time Management