Customer Service Representative at Yu Home Solutions Sdn Bhd - Johor
Role Summary
The Customer Service Representative is responsible for handling customer inquiries through various channels such as phone, email, and live chat. This role requires strong communication skills and the ability to resolve issues quickly and effectively, ensuring high customer satisfaction.
Job Description
As a Customer Service Representative, you will engage with customers daily, addressing their inquiries and providing support in a fast-paced environment. You will also collaborate with other teams to ensure accurate and up-to-date information is conveyed to customers, while assisting in the management of complaints and feedback.
Key Responsibilities:
- Handle customer inquiries through phone, email, and live chat.
- Resolve customer issues promptly and effectively.
- Collaborate with other teams to provide accurate information.
- Assist in managing customer complaints and feedback.
- Maintain a high level of customer satisfaction.
- Document customer interactions and feedback.
- Work in a fast-paced environment to meet service targets.
Job Requirements
Diploma holder or equivalent qualification.
Good communication skills in Malay and English.
Ability to work both in a team and independently.
Experience in customer service is an advantage.
Problem-solving skills.
Proficient in computer usage and related software applications.
Willingness to work flexible hours.
Customer Service Representative - Frequently Asked Questions
What is the salary for a Customer Service Representative at Yu Home Solutions Sdn Bhd in Johor?
Yu Home Solutions Sdn Bhd lists this Customer Service Representative role at RM2,500–RM4,500 per month.
Where is this Customer Service Representative job located?
This Customer Service Representative position is based in Johor, Malaysia. This role is fully on-site.
What qualifications do I need for this Customer Service Representative role?
Yu Home Solutions Sdn Bhd is looking for Diploma holder or equivalent qualification.; Good communication skills in Malay and English.; Ability to work both in a team and independently..
How do I apply for this Customer Service Representative job at Yu Home Solutions Sdn Bhd?
Apply directly on SuperJobs — create a free profile, upload your CV once and submit. There is no agency fee and no charge to applicants. Applications close 2026-11-30.
Quick Info
Company
Yu Home Solutions Sdn Bhd
Location
Johor
Salary
MYR 2500 - 4500
Skills Required
6 skills
Click to submit your application
Required Skills
Customer Service Representative Salary at Yu Home Solutions Sdn Bhd
Yu Home Solutions Sdn Bhd lists this Customer Service Representative role at RM2,500–RM4,500 per month.
How to Apply for This Customer Service Representative Role
- Click Apply Now and sign in, or create a free SuperJobs profile. It takes about two minutes and there is no agency fee.
- Upload your CV once and answer any screening questions Yu Home Solutions Sdn Bhd asks. Your profile is reused for every application after this one.
- Submit, then track the application and any employer replies from your dashboard. Applications close 2026-11-30, so apply early.
Application Tips
- Ensure your resume highlights relevant skills and experience
- Tailor your application to match the role requirements
- Double-check all information before submitting
- Submit your application as soon as possible to increase your chances
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