Customer Service Representative – Wise Carry Haulage Sdn. Bhd.
Role Summary
The Customer Service Representative is responsible for delivering excellent customer service through various communication channels. This role involves addressing customer inquiries, resolving issues, and providing accurate information about the company's services.
Job Description
As a Customer Service Representative at Wise Carry Haulage Sdn. Bhd., you will engage with customers daily through phone, email, and chat, ensuring a positive experience. You will need to listen carefully to customer needs to provide satisfactory solutions.
Key Responsibilities:
- Respond to customer inquiries promptly.
- Resolve customer issues effectively.
- Provide accurate information regarding company services.
- Listen to customer needs attentively.
- Maintain a positive and friendly attitude.
- Collaborate with team members to enhance service delivery.
- Utilize computer systems and related applications efficiently.
- Adapt to flexible working hours as required.
Job Requirements
Good communication skills in Malay and English.
Experience in customer service is an advantage.
Ability to solve problems quickly and effectively.
Positive and friendly demeanor.
Capability to work both in teams and independently.
Proficient in computer usage and related applications.
Willingness to work flexible hours.
Quick Info
Company
Wise Carry Haulage Sdn. Bhd.
Location
Kuala Lumpur
Salary
MYR 1800 - 2200
Skills Required
7 skills
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Required Skills
Customer Service
Problem Solving
Communication
Teamwork
Adaptability
Computer Proficiency
Attention To Detail
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